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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,391 Reviews
Call Service Center (540) 362-4800

4,391 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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January 05, 2023

Service was great and quick. I traded the Rogue in for a 2023 Frontier right after the service, so I really didn't get to evaluate the process. More

by SALEMBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

January 05, 2023

The people were friendly and very very helpful in the purchase of my car. Thanks More

by craddock1965
Recommend Dealer
Yes
Employees Worked With
Norris Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 05, 2023

Great service, every one was so easy to get along with. I like that they have a nice waiting room. More

by JUANITAFLETCHER47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your frequent and ongoing support, Juanita!

January 04, 2023

The handling of my problem with the Sonata was professional and met with my expectations, More

by CU1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Adams
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Jan 04, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

January 04, 2023

Before the change in name people were more friendly. Service takes longer, not sure why. More

by PILLPUSHER1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Baker
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 03, 2023

I love this dealership! Always a clean waiting area including free water and coffee. Melissa is one of the best customer service representatives that I’ve ever had the pleas More

by ONELOSTSHEEP99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennon Viele
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Jan 03, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 31, 2022

Service writer was knowledgeable, personable and kind to this elderly person, had everything checked out, and gave good advice, in a short waiting time. Five star service. More

by WILDA.MORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
worked with service writer only
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Jan 02, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 31, 2022

I have had my Volkswagen for 2 years and I always get excellent service. They are helpful and friendly. More

by CHILLYW117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 30, 2022

Excellent service, helpful in setting the dash board and helping with electronic features. Friendly and courteous More

by Jnltucciarone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female not sure if name
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Dec 30, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 30, 2022

Great experience. I will be coming back for future services. Great staff! Great environment to serviced! More

by HVTITANSJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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