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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,391 Reviews

4,391 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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January 12, 2023

Excellent customer service, very timely work, comfortable waiting area, work done/needed expertly explained. I love this dealership and its service and can’t imagine purchasing a vehicle from anyone else More

by FLIPPENSCREEKFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
Jan 12, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 12, 2023

The dealership is very efficient and professional in service delivery. Jeff Pierce has been very helpful and always ready to answer any questions I have. More

by emacharia35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 11, 2023

They have fast service and very friendly staff. Everything was taken care of on the spot. More

by AMBERAGNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennon Viele, E.B. Padgett
Jan 11, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 11, 2023

Great Customer Service! My experience was exceptional. Staff was understanding and very helpful during my experience. More

by LYSSALU36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again so soon!

January 11, 2023

Great to work with, fast and friendly service. Very pleased with the service I've received. More

by shraderkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 11, 2023

The waiting area was very nice and comfortable and included a TV, and complimentary tea, coffee and hot chocolate. More

by GPBRINKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 11, 2023

Great Service! Explained everything thoroughly including time involved for service needed. Everyone was courteous and friendly. More

by KYM.WIEDERHOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 11, 2023

Harold Woody knows how to provide customer service. The new phone system I am not impressed with. More

by steven.billings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and will be here for any needs you should have in the future.

January 10, 2023

appreciated the free VA state inspection. will be planning an oilchange apt soon' thank you. More

by TMDISHOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 10, 2023

We have purchased 3 Subaru vehicles (Crosstrek, Outback, and Forrester) from this dealership and have been very satisfied. Feels like a 4th one would be 1/2 price, just saying. More

by AGDANSTROM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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