Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Very professional i enjoy working with you team they are top when it comes to treating you right and getting you back on the road quickly. It was a positive experience and look forward to my next trip to th top when it comes to treating you right and getting you back on the road quickly. It was a positive experience and look forward to my next trip to the dealership More

Great experience. Came in for a TPMS warning, Melissa diagnosed the problem and set me up for an oil change at the same time. Excellent all around, and I had just drop Came in for a TPMS warning, Melissa diagnosed the problem and set me up for an oil change at the same time. Excellent all around, and I had just dropped in without an appointment. More

I have always had excellent service, however there was a problem this time. I decided to have some extra work done, and the price was misquoted to me. I had to pay about $200 more than the quote I was given problem this time. I decided to have some extra work done, and the price was misquoted to me. I had to pay about $200 more than the quote I was given. More

The dealership and Mike went above and beyond to get my son's car fixed before he went back to college. son's car fixed before he went back to college. More

The dealership is good but service department was busy and when I made appointment about recall I was misinformed and it never was told to me that the car wash depends on the weather temperature and when I made appointment about recall I was misinformed and it never was told to me that the car wash depends on the weather temperature More

Friendly and knowledgeable staff, service performed in a timely manner. Location is easy to navigate. I really like that they run my car through the car wash. Would appreciate if they brought back snacks a timely manner. Location is easy to navigate. I really like that they run my car through the car wash. Would appreciate if they brought back snacks and bottled drink machine to the waiting area. More

1. Earns its reputation as a "stealership". Smart move giving free oil changes/inspections then upcharging for other "needed" maintenance when I go in. Cabin/engine air filter replacements are 3 times th giving free oil changes/inspections then upcharging for other "needed" maintenance when I go in. Cabin/engine air filter replacements are 3 times the cost. Did tuneup 25K miles before it was due. 2. Car has had at least 6 recalls. Brought in for a recall in 2021, mechanic broke the radiator while fixing the car. Had to have a loaner for over a month while they waited for a new radiator. 3. Brought in car January 2022 for oil change. Mechanic did not screw down oil filter. I got LUCKY the engine did not seize. 4. Does not honor all recalls if repair work already done. 5. Melissa Sigmon is the only knowledgeable/kind person there. More

People are very friendly and helpful. My dash lights are still not fixed. Only complaint My dash lights are still not fixed. Only complaint More

My experience with this dealership has been horrible. I wish I would have never bought this car from this dealership. Day 1 they screwed the front tag directly into the front bumper after I told them I h I wish I would have never bought this car from this dealership. Day 1 they screwed the front tag directly into the front bumper after I told them I had a license plate holder coming. They would not repair or place the bumper. The dealership service center has returned my car to me with the hood not latched fully closed. They have returned my car to me and said fluids were full and toped off when they were not and were below minimum levels. They lost my wheel lug nut locking key that is required for removing the wheels and just said sorry causing me to have to buy the replacement to be able to have my car/wheels serviced. The engine failed due to a spun bearing at 28k miles which is covered by a class action lawsuit, the dealership refused to replace all parts that were caused damage by this failure giving me back a car with an engine guaranteed to fail, which it now has 2k miles outside of warranty and the dealership nor corporate is willing to help at all even though they caused the issue I am currently facing. The poor choices of this dealership have taken my life ling dream of owning an sti since middle school and one of the most proud moments of my adult life, being able to purchase this car and have completely ruined the experience of owning this vehicle. It also took almost 3 weeks of the dealership just holding onto my car without responding to me for them to make a decision they would not do anything. More

My oil change and multi point inspection were completed in a timely manner as I was waiting. Was allowed a visit with the tech to discuss tire condition as the OEM tires are still on the vehicle. Some ad in a timely manner as I was waiting. Was allowed a visit with the tech to discuss tire condition as the OEM tires are still on the vehicle. Some additional work was recommended but put off for a future date. More