Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,391 Reviews
Call Service Center (540) 362-4800

4,391 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Sort by
January 20, 2023

The best service in town ! Eric, Mark and Melissa will go above and beyond to help solve the problem. More

by TCANDED2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa
Report | Print
Jan 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 20, 2023

Satisfied with explaining situation and promise to correct and test and follow up with concern. More

by MARVINJNS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 27, 2023 -

MARVINJNS51 responded

Excellent auto dealership, and very cooperative m.

May 27, 2023 -

MARVINJNS51 responded

If dealership doesn’t have what you want, they will get it.

January 20, 2023

Excellent service. 3 recalls, inspection, oil change etc and all done on time. Ordered seat belt to replace defective one. More

by daak4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 20, 2023

Mike very competent and knowledgeable seeming. The cost (900+$) for services, however, knocked me over. Couldnt believe. Guess inflation is a factor--half of cost was labor. More

by hairymustard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

January 20, 2023

Great attention to detai in service on our car. Careful management of warranty advantages. Comfortable waiting room. More

by BLANAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Straley
Report | Print
Jan 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

January 20, 2023

My car service started on schedule and was finished in a timely manner. Suggestion for new tires were within future sale times. More

by CARYL.ZARONIKOS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again!

January 20, 2023

Excellent at making/changing appointments and staying on schedule and always fixing problems. Thank you! More

by AMOSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New employee
Report | Print
Jan 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Jun 18, 2024 -

AMOSER responded

I am leaving my review of a recent Subaru purchase here because the text version sent to was not working properly. Everyone was professional, informative, and respectful. They took the time to listen to my questions and framed the answers for my needs. I did not feel hurried or spoken down to, rather, as if each part of the information I asked for was important enough to warrant full and thoughtful attention. I will recommend Mel Dobbs to others. He truly knows the car and takes the time to provide specific, detailed, directed answers to individual customers.

January 20, 2023

This is the third vehicle that I have purchased from First Team/Southern Team Auto and I have been very pleased with the dealership on the whole and especially with the service department. More

by BETTY150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Diaz
Report | Print
Jan 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again!

January 20, 2023

Ben was a very friendly and knowledgeable salesman. Most importantly he was not pushy. Keith was very helpful too. More

by LUV2TEACHPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Jan 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 19, 2023

Melissa and Sam are both excellent advisors. They take great care of me when I come in with my wrx even if it is just for a simple oil change. They are upfront and make sure I know what is going More

by Blindsidetex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam, Melissa
Report | Print
Jan 19, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you, Kelsey! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

1
...
317
318
319
...
440