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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,007 Reviews

4,007 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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November 09, 2022

Quick and courteous service also very well equipped waiting room, service department explains things easy to understand More

by Beezlearnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 09, 2022

Great customer service, friendly staff. Clean environment. They go above and beyond for their customers More

by campbellansita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Horatio Doregos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennon Viele
Nov 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 09, 2022

The service was good as always. My frustration was with the offered Scheduled pick-up. Nothing on the individual people, but as a system it is wildly unreliable and therefore is not More

by KAILA
Recommend Dealer
Yes
Employees Worked With
I'm not sure - a nice lady
Nov 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com. We hope to hear back from you soon.

November 09, 2022

Professional and efficient. Thank you for such fine service. My car was ready sooner than expected. Was happy to get back on the road. More

by walthik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennon Viele
Nov 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 09, 2022

Always great service with wonderful customer service. Happy to have bought my vehicle at your dealership. More

by DMIRIELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 09, 2022

They were very friendly, courteous, informative, and my service took a reasonable length of time. More

by CSWENTE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know her name
Nov 10, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 08, 2022

Wonderful service and knowledgeable, friendly staff. Answering any questions and concerns. I am very happy with the service More

by MOCHALOCA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennon Viele, Mark Straley
Nov 08, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 08, 2022

Requested services were accomplished. New wiper blades were also installed. Check out time was longer than expected. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Nov 08, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your response and will be here for any needs you should have in the future.

November 07, 2022

Great customer service and very nice waiting room. The customer service team is very friendly. More

by SCOTTP944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

November 07, 2022

I think waiting over an hour for new car oil change was a bit to long. I made an appointment,was early for my time still waited 1 hour 15 minutes. Then, my car didn’t get a wash. They said machine was bro More

by igr8cook
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com. We hope to hear back from you soon.

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