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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,389 Reviews

4,389 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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March 09, 2023

They were fast and very polite! They even let me control the remote, which was very nice. More

by jessicawinslow23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 09, 2023

Harold in the Service department kept me updated on the status of my repair. He was very up front and very helpful! More

by CSIENKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 08, 2023

Service was great they also found a nail in one of my tires and let me know. I fixed it when I got home. Thanks ! More

by ericfogus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Adams (Subaru), Grayson Wade
Mar 09, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 08, 2023

service was great but wish i had stayed with subaru. hyundai accounting is horrible amd i do not like the kona, More

by EGG1719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

March 08, 2023

Normally when i get to other shop and you don't park vehicle on the correct spot they ask for your key and parked for you this people not, when they see your money they looking you different,( not all p More

by iraimafranqui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know name but looks like it's a manager
Mar 08, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

March 08, 2023

The work done is ok but customer service in the Hyundai service department is lacking. I have called and left messages 4 times for the service rep I deal with when I take my Sonata in for service dealing w More

by RONHOLTZ01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grayson Wade
Mar 08, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We value and appreciate your business, Ron. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

March 08, 2023

Courteous, prompt and friendly. Clean and comfortable waiting area. Thorough, but not trying to upsell. More

by DGSLOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Burke
Mar 08, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 08, 2023

They were amazingly fast with my inspection. I have all of my work on my car done here! I will not go anywhere else! More

by OAKCROWMAC96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 08, 2023

Very pleased with staff and service. I would recommend this dealership to anyone interested in a new vehicle. More

by REFUSEEQUIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 08, 2023

Very helpful get you serviced fast and efficient top notch service reps and top mechanics More

by THOR1293WIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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