Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
4,877 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Beautiful new facility and lot for this dealership. Excellent advisors and service. Comfortable waiting area. Excellent advisors and service. Comfortable waiting area. More
I like the fact that you don't have to schedule an appointment for a oil change. I made an appt anyway and was pleasantly surprised to get an appt for that week instead of months away. I forgot to b appointment for a oil change. I made an appt anyway and was pleasantly surprised to get an appt for that week instead of months away. I forgot to bring my coupon with me to the appt but Nissan honored it anyway and Megan found a better coupon for me and I had to pay even less money for the oil change than what the coupon I had did. I love Nissan, they are the best!! More
Felt Sam tried to intimidate me into buying wipers so my car would pass inspection. Told me if I didn't buy they would have to put a rejection sticker on my car, would have to come back after I replaced th car would pass inspection. Told me if I didn't buy they would have to put a rejection sticker on my car, would have to come back after I replaced them to be reinspected. I protested told him to go take a pic of the damage to my blades, he came back 5 min later and said they would pass, which I knew they would. More
Buying experience was good but took a long time and having to watch the “Warranty animation film” was very annoying when we kept saying we were not interested. having to watch the “Warranty animation film” was very annoying when we kept saying we were not interested. More
Southern Team Subaru always treats me right. Melissa goes above and beyond with excellent customer service! Melissa goes above and beyond with excellent customer service! More
It was easy to get in and out, and I got everything done I needed to. I left a voicemail and got a quick response. Everyone was so helpful! Thanks! I needed to. I left a voicemail and got a quick response. Everyone was so helpful! Thanks! More
Service was friendly, helpful and efficient! Communication was clear and respectful. They really tried to get my car back to me within the same day. Communication was clear and respectful. They really tried to get my car back to me within the same day. More
excellent team and very helpful. . I took my car for an express oil change and i am very satisfied with their curtesy and quick turn around. . I took my car for an express oil change and i am very satisfied with their curtesy and quick turn around. More
Found the staff friendly. I just thought wait time with an appnt. a little long I just thought wait time with an appnt. a little long More
This service shop took two weeks with my vehicle there, a 2022 Nissan Rogue, and I had the same problem after 200 miles. The entire experience with them was horrible. I will never buy another Nissan and trad 2022 Nissan Rogue, and I had the same problem after 200 miles. The entire experience with them was horrible. I will never buy another Nissan and traded mine in for an entirely different car. I do not believe they even did the repairs they charged me for because it was obvious they did not even do the oil change. More