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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,246 Reviews

5,246 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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March 25, 2025

They were nice and did a good job with the car. I have no complaints. More

by psimpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Quick courteous service . All the employees I’ve dealt with have been very knowledgeable and kept me up to date on all repairs necessary. More

by REED280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Very helpful and professional. At service, was saved over $100 due to the honesty of servica man More

by minnpin12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

I had an appointment but it still took 2 hours for an oil change and tire rotation. You should have provided lunch! More

by DEENEAS
Recommend Dealer
Yes
Employees Worked With
Melissa sigmon. She is excellent.
March 24, 2025

Prompt, thorough and courageous First teams service dept is always prompt thorough and courteous. The waiting area is modern and clean with great coffee More

by CRSIG220
Recommend Dealer
Yes
Employees Worked With
Melissa
March 24, 2025

Everyone was very friendly. Harold kept great communication between us as my car was being worked on, respectful of my time and scheduled things promptly More

by lorrainegelatka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Great customer service! Everyone was so nice and welcoming. Salesperson (Holly Moses) was amazing! So sweet and helpful throughout the whole process! More

by Jaj0105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Moses
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Our experience with the dealership and with Norris was pleasant and positive. Service has also been great. We would recommend Southern Team to our friends. More

by Kathy24153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Mattox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norris Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

She explained what was being done Very well in detail and made sure I understood More

by fgmnt1
Recommend Dealer
Yes
Employees Worked With
Melissa
March 24, 2025

Thank you for taking care of the tire issue and loan car. Much appreciated. Jennifer was friendly and went out her way helping. More

by pd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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