Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

I gave a fair rating due to the way i was treated about the paint coming off my car. If it would have been handled the correct way when my car was under warranty instead of a patch job then the issue would the paint coming off my car. If it would have been handled the correct way when my car was under warranty instead of a patch job then the issue would have never came about. Then when the issue came back up you wanted me to pay for it knowing you had a paint issue prior and didn't want to correct it. That is not a way to treat a customer for and issue on your part. More

Know my vehicle well. Did in decent amount of time. Through information informing me about my vehicle needs. Did in decent amount of time. Through information informing me about my vehicle needs. More

Mike white great service person Aways happy to help. Doesn't pressure you have extra work done. Work area is very nice. Doesn't pressure you have extra work done. Work area is very nice. More

Considering my wife and I have purchased seven vehicles from you guys and will be purchasing my Nissan Frontier next week, you guys have continued to provide exceptional service consistently throughout the from you guys and will be purchasing my Nissan Frontier next week, you guys have continued to provide exceptional service consistently throughout the years. And for that we will always bring our business to Southern Team. And a big thank you to the whole staff... More

Harold did a great job of keeping me updated on a long repair process as needed repair process as needed More

Well please with everything. Taken care of in a great way and pleased with the job Taken care of in a great way and pleased with the job More

Very polite and knowledgeable a pleasure to to be there. Very nice place. Thank you. Very nice place. Thank you. More

I called the dealership 2 1/2 months ago to make an appointment since my check engine light was on. My car is a 202 2 Tiguan and still under bumper-to-bumper warranty. I was told that I could not have appointment since my check engine light was on. My car is a 202 2 Tiguan and still under bumper-to-bumper warranty. I was told that I could not have an appointment for 2 1/2 months. After I asked to speak with the manager, he asked that I bring my car out so that it could be diagnosed to make sure that the check engine light would not damage my engine to continue to drive even though they could not fix my car for sometime. I did this, the problem was diagnosed, and he assured me that he would order the part that was necessary and it was covered by the original warranty. I brought my car back 2 1/2 months later. Each trip to Southern team is a 20 minute drive for me. I was told that he did not order the part, he was gone from the dealership and that the part would be ordered, and I would be notified when the part came in. I went back to the dealership and picked up my car. No one ever called. I finally called and inquired and the parts manager assured me that he had given them my name to call since the part had come in several days before. I asked to be transferred to make an appointment to have my car fixed and left a message and no one called me back. Several days later, someone finally called me from the dealership and told me that they could fix my car the following week. I made another trip to the dealership and dropped my car and it was ready later that day. So, this is over three months later and five trips to the dealership later I finally got my car back fixed. More

It was my daughter not me No Your messages xxxx me off a lot Done lot Done More

They are very professional and knowledgeable. They are very polite and do go over the work they completed and do advise if any additional service is needed. They are very polite and do go over the work they completed and do advise if any additional service is needed. More