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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,261 Reviews

5,261 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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August 25, 2024

Very efficient and staff is so friendly and accommodating. The wait time is very reasonable. More

by BURNETTEHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Listened to our concerns Were responded quickly and professionally We trusted their diagnosis and advice More

by RSICKENIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

I have to make an appointment at least two weeks out and it still takes you two hours plus to complete an oil change and tire rotation. I find that a bit ridiculous for something that should only take 30 mi More

by VICG.ABBOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Excellent front desk. Good support. Finished the service on time. Good waiting room. Would use again More

by didskionce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Am not happy about what they told me about my free oil changes not right More

by KENWARD1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Very good services at Volkswagen dealer. They provided walking in appointment to do the inspection to avoid expired inspection. I appreciate that. More

by ALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Excellent customer service and every one was really nice and the service was wonderful . I would recommend your service to everyone I know More

by yolandahairston1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

I always receive excellent service and have continued to take my car back for service when needed. More

by LPHILLIPS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

We have been satisfied multiple repeat customers, but yesterday, having made an appointment for a State Inspection, with apparently no complications, we were made to wait nearly two and a half hours. Als More

by KBOHON23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beth Lewis
August 23, 2024

They are always very friendly and take good care of my car. I appreciated how fast they got me out. More

by BECKYELLISRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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