Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
4,432 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,432 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Sort by
June 06, 2024
I believe my car was driven extensive miles while there for seven days, the miles was 42,200 and something when drop off, when I pick it up it was 43,000 and something. I mentioned it to the man who was he for seven days, the miles was 42,200 and something when drop off, when I pick it up it was 43,000 and something. I mentioned it to the man who was helping me,he said he put down wrong,but I’m sure that it was 42,200 and something. My passenger side seat was lowered and back rest was tilt all the way back, I feel like someone took it on a road trip and I just can’t shake that feeling. More
by GRACETOME
Verified CustomerEmployees Worked With
June 06, 2024
Nice clean updated service center. Waiting area roomy and refreshments such as coffee and water provided at no cost. Waiting area roomy and refreshments such as coffee and water provided at no cost. More
by TBLANKENSHIP5938
Employees Worked With
June 06, 2024
She was good and friendly and help the customer with there questions and all that there questions and all that More
by MSCHOCDROP1
Employees Worked With
June 06, 2024
I love the service department so much. Mike Adams is absolutely wonderful! He makes the whole experience fun. Mike Adams is absolutely wonderful! He makes the whole experience fun. More
by JamieStump
Employees Worked With
June 06, 2024
Had a tough situation happen with our car while on a work trip. Danielle and the team were super helpful and accommodating and understood the difficulty of the situation. Helped us out with an extended renta trip. Danielle and the team were super helpful and accommodating and understood the difficulty of the situation. Helped us out with an extended rental car and were very communicative throughout the whole process. Car runs great and can’t say enough about how well they treated us. Thanks!! More
by george.thanop31
June 06, 2024
Very good service. No long wait and people very courteous. Areas waiting were very clean. No long wait and people very courteous. Areas waiting were very clean. More
by BETTYROOP
June 05, 2024
It’s the only one I will go to because I love my Subaru Forester!! The workers there are the best!! Nice helpful knowledgeable and just plain the best!! Forester!! The workers there are the best!! Nice helpful knowledgeable and just plain the best!! More
by jojoalls
Employees Worked With
Lia James, Mike Adams (Subaru), Jared Repass
June 05, 2024
Southern Team Nissan is the most incredible dealership I have ever step foot in. Everybody is welcoming, kind and willing to help. have ever step foot in. Everybody is welcoming, kind and willing to help. More
by meganfisher200
June 05, 2024
Mr Williams was very nice and answered all my questions. He gave me some helpful information concerning my car. He gave me some helpful information concerning my car. More
by jill54
Employees Worked With
June 05, 2024
I asked to have the gas gauge checked because it isn't correct. I was told it would be $199 to diagnose the issue ON TOP of whataver it costs to fix the issue. That seems exorbitant to me just to diagnos correct. I was told it would be $199 to diagnose the issue ON TOP of whataver it costs to fix the issue. That seems exorbitant to me just to diagnose an issue. I'll never bring my truck there again and am questioning whether I'll buy another Nissan at this point because the cost of service just keeps getting worse and worse. More
by JAJACKSON4RC
Employees Worked With
