Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,216 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
On time. Friendly. Takes time to review results of safety check. Facilities always clean. Show room available to check out new options Friendly. Takes time to review results of safety check. Facilities always clean. Show room available to check out new options More
Car troubles while traveling. 12 hours from home and the Southern Team got us back on the road in a couple of hours. Great job that saved our vacation! 12 hours from home and the Southern Team got us back on the road in a couple of hours. Great job that saved our vacation! More
Very efficient and friendly staff. Excellent customer service. Car was done before promised! Thank you! Excellent customer service. Car was done before promised! Thank you! More
Last time I visited VW Volkswagen service. The lady over there has written wrong advices after completing the service. My car all tires are good but she has asked me to replace my rear tires The lady over there has written wrong advices after completing the service. My car all tires are good but she has asked me to replace my rear tires as they are not good. Finally I realized that she has not read the technicians report properly. It says I have to replace rear break pads. Then after few days I called them and asked how much will cost rear brake pads replacement. The one lady at the service center said she will call me back. After few minutes she called me back and said your car having engine problem needs to change head gasket. I said my car doesn’t have such issue I only need to know break pads replacement cost. You had a very good knowledgeable service adviser over there. He is Mr. Harold.woody. He was a nice person. You will loose customers if those two women will continue work there any more . More
Excellent service and cars. I’ve experienced great service at all times. I’ll continue to work with you. I’ve experienced great service at all times. I’ll continue to work with you. More
My car was in the shop for a total of 10 weeks. I had to call for any updates on my car, for every three calls I made I received one call back. My car was supposed to be serviced (oil change and i I had to call for any updates on my car, for every three calls I made I received one call back. My car was supposed to be serviced (oil change and inspection) while in the shop and it wasn’t. I now have a service appt the end of this month. My car has been in the shop close to 7 times for various issues when it was bought brand new with 15 miles on it. I will never buy a VW or another car from Southern Team. This is my second car from Southern team and my experience now vs my first one is complete opposite. More
My experience was very pleasant and efficient. Everyone I dealt with was friendly and efficient. Everyone I dealt with was friendly and efficient. More
Whether I work with Mike or Maria, I always receive friendly, professional, and prompt service. I would highly recommend to anyone. friendly, professional, and prompt service. I would highly recommend to anyone. More
Megan was great. She gave clear explainations when I asked her somethi g about my car. She gave clear explainations when I asked her somethi g about my car. More