Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Very efficient, all reps very clear about what needed to be done to repair my car, clean waiting area. be done to repair my car, clean waiting area. More

Since buying our Subaru we experience mix service experiences. I don't remember the customer service member that we dealt with most of the time, but I think he is the manager of the department now. ( experiences. I don't remember the customer service member that we dealt with most of the time, but I think he is the manager of the department now. ( Which I hope he is) he was the best! (I hope still is) Since he is gone from the front desk our experience has been less than great. Sam Willian, was a great hope of better Service. My main complain/observation is that no one should insinuated that an other Subaru Dealer may not know what they are doing or did not do the repair right, I think that is absolutely wrong and unprofessional. I will be more than happy to explain the details of my complain ( which I walked away that day from looking or asking for the manager since I was absolutely upset. Do to the interaction of one of the customer service comments when Sam Williams was taking care of us. I was able to explain my disappointment to Sam, which he seem to be very receptive and I even think he apologize for the experience his co worker created. I don't think this will make any difference but at least writing this may gave me some closure that I made Management aware that one of your team member has no problem talking bad about the Subaru Brand and other dealers with out thinking how his words create less confidence to the over all experience. To be clear, I now feel less confident of the dealer in general than before. More

Friendly, kept to schedule, appropriate recommendations ,clean environment, prompt service, I would highly recommend this dealership ,clean environment, prompt service, I would highly recommend this dealership More

The team is professional and can answer most questions. I waited for the maintenance to be done and enjoy a cup of coffee or tea. Facility is clean too. I waited for the maintenance to be done and enjoy a cup of coffee or tea. Facility is clean too. More

I'm very upset with our last visit. I dont think it's fair that the gas was not put back in our car after a worker drove it home to try to see if the car acted.up. I understand he was t I dont think it's fair that the gas was not put back in our car after a worker drove it home to try to see if the car acted.up. I understand he was trying to see what needed fixed, but when our car was returned on empty, it had like 5 miles til empty. I feel gas should had been replaced! I'm very upset with thos issue. My dad is a mechanic, he said where he works they would never treat their customers this way! I really need to talk to head manager. Sincerely Melinda Doss More