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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,235 Reviews
Call Service Center (540) 362-4800

5,235 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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October 23, 2024

You all were so kind and helpful when I brought my car in. The hurricane rains were blowing and you offered to bring my car around which was really kind. More

by sabrina.chakhachiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 23, 2024

Friendly Efficient Mechanic explained what tecall was Dealership changed for better/ years ago I started driving Lynchburg VW for service More

by DLPMR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service VW
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October 23, 2024

Always take care of us and usually they are on time. Always courteous and respectful. More

by RJKPB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure if who serviced our car.
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October 23, 2024

I really liked them. Really happy with my car. My salesman Luis Diaz was great and helpful. More

by janetewing0959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Horatio Doregos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Garner, Logan Childress, Jackson Brumfield, Eddie Gough
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October 23, 2024

After 6 years of service from Southern team we were told free oil change and inspection for life is no longer included. That was a selling point in 2018, to provide that for life of the ownership of the veh More

by RANDYJR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
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October 22, 2024

Great communication and service from start to finish. I loved the texting communication in particular! More

by matthew.w.parrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 22, 2024

Great service and great people. Danielle was kind, knowledgeable,and it take that long for the service. More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 22, 2024

They are super helpful, polite and friendly. Best waiting area I have ever been in. More

by APMCCLAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael. Kazee
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Oct 23, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 22, 2024

Service reps were very professional and polite. Service tech did a great job and identified possible additional work based on age/mileage. Car was washed when returned - earlier than estimate. More

by PIEARE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 22, 2024

The service tech Melissa did a wonderful job. She was prompt, courteous, knowledgeable, and answered all my questions to my satisfaction. She exceeded my expectations! More

by CHWISDOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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