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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,247 Reviews

5,247 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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October 31, 2024

Service desk was great they even gave me a free rental car when mine was being worked on. Thanks More

by edmondsr740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Melissa is fantastic to work with! She makes the service process extremely easy and stress-free. More

by Samantha.dickenson8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Mike White and Mike Wu is the best persons in your store as I know. More

by JIMMYSU65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wu and Mike White.
October 31, 2024

They have always been good to me. Their car wash was inoperable the day I had my car serviced. Too bad, because that is a nice touch. I don’t drive my car a lot, so they did not rotat More

by RPLNVA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Everything was fine until nobody wants to answer the phone so I can find out why my car tags have not received I bought them and I don’t understand why it’s a big deal to try and resolve such a minor is More

by PatricJenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Used Subaru dealership
October 31, 2024

They are always very friendly and professional. The work is completed as quickly as possible and my car is always returned to me cleaner than when I got there. More

by EEYORE
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Always kind courteous service! The quality of services and repair work are first class. Wait times are also short. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Parker
October 30, 2024

I would have given you a 5 star rating but you didn’t wash the car after you serviced it. What happened? Has this service gone away? More

by BARBGEORGE207
Recommend Dealer
Yes
Employees Worked With
Jim Wise , Mike Kazee
Oct 30, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

October 30, 2024

Mike was my rep and he was very friendly, knowledgeable & helpful. My car ran great when I left. More

by TJSHANKS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 30, 2024

You take good care of my mom and her car and I appreciate that. She is 92. She loves this dealership. More

by connie52a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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