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Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
7,034 Reviews
Shopping for a new car or truck? Come to Southern Hyundai Nissan Subaru VW for Convenience, Savings and Selection. When it comes to the vehicle you drive; never settle for anything but the best. We believe that everyone should be treated like a Guest in Our Home. This philosophy translates to exceptional service, money-saving specials and the latest New and Pre-owned Vehicle Inventory selections to its Roanoke, VA area customers, backed by outstanding service. Yes, you can drive a new or newer Car, Truck, Van or SUV for less than you thought, lower your current payment, reduce your interest, be repair expense free, Come down today and experience preferential treatment for yourself.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,034 reviews
March 10, 2021
Ramon McGeorge provide awesome service when buying my new Rouge. He was quick and efficient and made the process quick and easy. He worked around my schedule to make the process efficient. Rouge. He was quick and efficient and made the process quick and easy. He worked around my schedule to make the process efficient. More
by susan_latta
Employees Worked With
Ramon
June 07, 2020
Best car Buying experience for first time buyer Bill Roy by far really went all out for our family and my first time car buyer. We went in thinking we will look and go home, but oh no, 5 minutes wi Bill Roy by far really went all out for our family and my first time car buyer. We went in thinking we will look and go home, but oh no, 5 minutes with Bill and he new exactly what to do with my girl. The first vehicle, no joke and she drove it home. He was patient, answered all of her questions, and made sure the vehicle fit her situation. Could not ask for a better Saturday morning. Please...go and ask for him he will take care of you. Again Thank you Thank you and Thank you for what you have done for my family. I know she will be safe in her Nissan sentra. And yes I will be going back to him probably this next Saturday. More
by denise.peery
Employees Worked With
Bill Roy
February 29, 2020
I took my 2010 Subaru Outback to First Team on March 8, 2018 to fix an oil leak. They claimed the leak was caused by the oil filter being loose. They tightened the filter, but the oil leak continued. I 2018 to fix an oil leak. They claimed the leak was caused by the oil filter being loose. They tightened the filter, but the oil leak continued. I returned the car to First Team on 4/6/2018, and they claimed the leak was coming from the oil pump. I paid them $752.56 to fix it, but the oil leak continued. After many more visits since then, they tried and failed to properly diagnose the leak. In the meantime, I paid them over $3,000 in maintenance and other engine related repairs, at their recommendation. Finally, on February 6, 2020, they claimed to have found the source of the leak to be a hole in the engine block. After that discovery, they tried and failed to fix the hole with JB Weld. Now they say nothing can be done to fix it. The incompetence of First Team’s service center has cost me thousands of dollars, caused very much inconvenience and frustration, and left me with a car that is almost worthless, even though I followed all of their service recommendations. Trusting my car with First Team was one of the worst decisions I have ever made. Do not make the same mistake! More
by tjones91
Employees Worked With
Mark Baker
March 27, 2019
Amazing Experience Had a wonderful experience working with them. With there help I'm now driving a car that's better than what I had imagined I would have. Rick Burke wa Had a wonderful experience working with them. With there help I'm now driving a car that's better than what I had imagined I would have. Rick Burke was great to work with and was with me throughout the entire process. More
by Jeff353
Employees Worked With
Rick Burke
April 25, 2018
Great Experience I had a wonderful experience with First Team Subaru. I was helped by Mel Dobbs and Karen. Mel was so explanatory about several features of the Subaru I had a wonderful experience with First Team Subaru. I was helped by Mel Dobbs and Karen. Mel was so explanatory about several features of the Subaru right from the start. They worked with me on my trade, which was very helpful. I left with a new Forester and love it. I've been back to have the paint sealer protection, etc. Karen was, once again, very helpful. Mel even took time out of his day to answer a couple tech questions I had. They WILL work with you. Ask for Mel!!! More
by Terry F
Employees Worked With
Karen Wiseman
April 05, 2018
Service Depart for Nissan I received excellent care during my recent visit on Saturday Morning. I found out there were a few major things going on with my car that needed to be I received excellent care during my recent visit on Saturday Morning. I found out there were a few major things going on with my car that needed to be repaired since it has 146,000 miles. Matt Harmon had me back in the shop on Tuesday Morning to replace my tie rods (inner and outer) Now my steering feels like a brand new car. I highly recommend Matt Harmon and the Nissan Service Department. Thank you for loaning me a rental during this time and having great employees. BeckyT More
by beckyt
Employees Worked With
Matt Harmon
March 28, 2018
Best car buying experience EVER!!!!! This is absolutely the best place to buy a new Nissan in VA. Sherry made it a completely painless event. And the coffee is excellent too! We love our This is absolutely the best place to buy a new Nissan in VA. Sherry made it a completely painless event. And the coffee is excellent too! We love our new Rogue Sport!!! Thank You First Team. More
by Gramp
Employees Worked With
Sherry Wampler
March 13, 2018
Amazing service! I recommend First Team Hyundai to everyone! They went above and beyond to make us happy. We ran into a couple of roadblocks with financing and time w I recommend First Team Hyundai to everyone! They went above and beyond to make us happy. We ran into a couple of roadblocks with financing and time was no issue to them. Everyone was patient and worked with us for as long as it took to get me financed. Now I’m driving my brand new 2017 Veloster!!! Thank you for everything First Team! More
by Tonya42117
Employees Worked With
Chris, Mike Farrelly
March 08, 2018
sales manager needs improvment had great experience salesman was best I have ever delt with dealer ship was very clean sales manager needs to listen and respect customer wishes had great experience salesman was best I have ever delt with dealer ship was very clean sales manager needs to listen and respect customer wishes very upset about how he went against my wishes on who I wanted to finance thru but instead of listening to me the customer he runs my credit six times thru other banks and lenders to find a better deal that I did not want or approve of gave instructions on the bank I wanted and told them that was only one I wanted up front More
by suetim05
Employees Worked With
Kevin Johnson,Don Shelton,George Thompson
January 13, 2018
Good customer service. I was looking for a truck but came back with a car very happy with my purchases. Excellent salesman Norris Timmons. He was well informed about both th I was looking for a truck but came back with a car very happy with my purchases. Excellent salesman Norris Timmons. He was well informed about both the cars and trucks. More
by Bay1964
Employees Worked With
Norris Timmons, Karen Wiseman
