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Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The people who work there are very nice. They work with my schedule on getting my cars' services done. We have purchased 4 vehicles from them. my schedule on getting my cars' services done. We have purchased 4 vehicles from them. More
Friendly, caring people. Always willing to help in any way they can. Product knowledgeable and answer any questions you have way they can. Product knowledgeable and answer any questions you have More
They had the vehicle that met my needs and then some for the kind of driving that I do and plan on doing. the kind of driving that I do and plan on doing. More
great job ever time I come in for service, would recommend service work to any one recommend service work to any one More
Our experience started rough after being in an accident early that morning! But at least able to buy a car to get us home that night, sales were the issue until the collision office got them straightened o early that morning! But at least able to buy a car to get us home that night, sales were the issue until the collision office got them straightened out! More
My wife and I traded in our Crosstrek for a new outback and the process was painless. We never had any complaints with any dealings with the sales people nor the service department. We would recommend So and the process was painless. We never had any complaints with any dealings with the sales people nor the service department. We would recommend Southern Team to anyone. More
My car had its 72K mile checkup and all repairs needed - oil change, differential fluids changed, brake flush, spark plug change, tires rotated etc. Car was completed on time and service desk personnel were oil change, differential fluids changed, brake flush, spark plug change, tires rotated etc. Car was completed on time and service desk personnel were great! Problems arose after leaving: Over the next 5 days, one quart of oil leaked out because the bolt on the pan was not tightened properly and the air pressure in the rotated tires was not adjusted post-rotation. Had to take the car to Just Tires to top off oil, tighten bolt on pan, and adjust air pressure per tire. They did all with no charge, but I should not have had to do this follow up! More
I brought my Subaru in for a recall on the exhaust manifold. The recall states if the bolts are found loose the dealer will replace the pipe and bolts along with gaskets required. I received a call st manifold. The recall states if the bolts are found loose the dealer will replace the pipe and bolts along with gaskets required. I received a call stating my car was ready. Upon arrival at the dealer I received a receipt for $44 that was I’m assuming billed to Subaru for the recall. I was told that there were some other issues with the car but never was it mentioned the recall wasn’t performed. The intake bolts were found to be loose as well as an exhaust leak at the turbo. I asked for an estimate to repair these things and was told it would be the following Monday before it could be estimated by the technician. I received a call stating it would be $600+ for the repairs. I asked if they could go ahead and repair it. I later then received another call stating that it would be $1600+ to repair it because the exhaust manifold was where it was leaking. (I thought this was repaired?? someone was charged $44) The turbo leak wasn’t mentioned again so $1600 for the exhaust manifold leak that was supposed to had already been repaired under the recall, tightening the intake and a sensor that is “broken”. When I asked about the recall should have covered the exhaust manifold leak I was told “I can’t do nothing for you on the manifold because it had been removed before”. This was never mentioned when I picked the car up the first time also who was charged $44?? And for what?? To my knowledge the exhaust manifold hasn’t been removed. I’m very disappointed at the service I received here and the lack of information/communication I received from the advisor. More
Love the service department in Hyundai. Everyone is friendly and informative. I highly recommend Southern Team for all of your service needs. friendly and informative. I highly recommend Southern Team for all of your service needs. More