Southern Team Hyundai Nissan Subaru Volkswagen

Original reason for appointment was my complaint of very low average gas mileage from 12/18/2020 to present .Average mileage is 22.4 mpg with 70% city (rural) driving and 30% highway. Vehicle appears to op low average gas mileage from 12/18/2020 to present .Average mileage is 22.4 mpg with 70% city (rural) driving and 30% highway. Vehicle appears to operate normally in all other aspects! Mentioned after first tank of gas and wasd told to wait till engine is beak in period (1000 miles) is complete ! I did and through 4 fill-ups mileage has averaged 22.4 mpg? Now @ 1095 miles still 22.4 mpg.? Service dept personnel stated I should use tier 1 (better/best quality gas? I use Kroger for all our vehicles with no issues what so ever ! They also stated I needed to keep a record of gas purchases and mileage (Already have to date) The trip computer clearly states AVG MPG 22.4 or may have been 22.5 mpg on this service date.At any rate I agreed to try exxon or shell next fill up to see. car inspection completed and oil was over filled from last service on 10/21 ,also corrected and vehicle washed! As I was leaving , I read the service receipt and it stated : Owner would have to make another appointment and leave vehicle with them to check low mileage issue? Now I will have to make another appointment and leave my vehicle to check low mpg issue (what I brought it in for originally this time) If I knew they needed me to leave it earlier , I could have dropped it off and left it for another day or as they needed !I really like the vehicle but 22.4 avg mpg from a conservative driver is unacceptable ! After next fill-up , with more expensive big name gas and seeing if there is any difference I will schedule another appointment! James J. Maguire! More

Easy to schedule service.Great people at the service Easy to schedule service. Great people at the service counter. A good experience each time. Easy to schedule service. Great people at the service counter. A good experience each time. More

Great people at service counter and nice waiting area. Love the complimentary car wash after service. Love the complimentary car wash after service. More

Fast service and response from my sales person. Showed me all the features. Had me in and out in no time. Excellent follow up Showed me all the features. Had me in and out in no time. Excellent follow up More

Good very very good I was so happy.it was good and Ramon was very good was very good More

I have a great experience with Southern VW dealership. Dustin Clark was very knowledge and so pleasant to work with. I would recommend this dealership and Dustin to any of my friends and family. Thank you Dustin Clark was very knowledge and so pleasant to work with. I would recommend this dealership and Dustin to any of my friends and family. Thank you, and I love my new VW. More

First Team Volksmagen is always on top of things. They are the best of the best from their sales team to their service team. are the best of the best from their sales team to their service team. More

It is always a good visit and experience at Volkswagen and the facility is very clean ! and the facility is very clean ! More

They were so great to work with. The whole process was easy. Bill Roy was so helpful. Thank you!!! easy. Bill Roy was so helpful. Thank you!!! More

The people are super nice - especially Mike at the front desk. I love the coffee machine too. desk. I love the coffee machine too. More