Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Rick Burke in sales came through with our new Forester in short order. I love it. Kevin Johnson is outstanding as a re-delivery specialist. He's patient and very clear in his instruction. short order. I love it. Kevin Johnson is outstanding as a re-delivery specialist. He's patient and very clear in his instruction. More
Dustin is THE best. He knew just what we needed and proceeded to put us in the right vehicle. Dustin knows a lot about any car on the lot and told us honestly why we would or wouldn't like a certain m proceeded to put us in the right vehicle. Dustin knows a lot about any car on the lot and told us honestly why we would or wouldn't like a certain make. His personality is great, but his honesty is more important. So nice not to have a pushy salesman. He's our go to from now on. More
My experience with buying a new car was excellent. The process was fast and easy and as a mom with kids I appreciated that the process was stress free. process was fast and easy and as a mom with kids I appreciated that the process was stress free. More
I purchased my 2019 VW Atlas from Dustin Clark at Southern Team Volkswagen. To say it was an easy process would be an understatement. Dustin is so knowledgeable about the all the vehicles on the lot, Southern Team Volkswagen. To say it was an easy process would be an understatement. Dustin is so knowledgeable about the all the vehicles on the lot, is very patient and works to get you the very best deal. I LOVE my VW and have no plans to get another vehicle, however, if there comes a day that I need another vehicle, I will head straight to Dustin and Southern Team Volkswagen. More
Thanks Bill Roy, Sisters first time car buyer. Bill and the First team Financing department went out of there way to help make this happen!!! Sincerely, Donna Mayo the First team Financing department went out of there way to help make this happen!!! Sincerely, Donna Mayo More
Ramon McGeorge provide awesome service when buying my new Rouge. He was quick and efficient and made the process quick and easy. He worked around my schedule to make the process efficient. Rouge. He was quick and efficient and made the process quick and easy. He worked around my schedule to make the process efficient. More
Best car Buying experience for first time buyer Bill Roy by far really went all out for our family and my first time car buyer. We went in thinking we will look and go home, but oh no, 5 minutes wi Bill Roy by far really went all out for our family and my first time car buyer. We went in thinking we will look and go home, but oh no, 5 minutes with Bill and he new exactly what to do with my girl. The first vehicle, no joke and she drove it home. He was patient, answered all of her questions, and made sure the vehicle fit her situation. Could not ask for a better Saturday morning. Please...go and ask for him he will take care of you. Again Thank you Thank you and Thank you for what you have done for my family. I know she will be safe in her Nissan sentra. And yes I will be going back to him probably this next Saturday. More
I took my 2010 Subaru Outback to First Team on March 8, 2018 to fix an oil leak. They claimed the leak was caused by the oil filter being loose. They tightened the filter, but the oil leak continued. I 2018 to fix an oil leak. They claimed the leak was caused by the oil filter being loose. They tightened the filter, but the oil leak continued. I returned the car to First Team on 4/6/2018, and they claimed the leak was coming from the oil pump. I paid them $752.56 to fix it, but the oil leak continued. After many more visits since then, they tried and failed to properly diagnose the leak. In the meantime, I paid them over $3,000 in maintenance and other engine related repairs, at their recommendation. Finally, on February 6, 2020, they claimed to have found the source of the leak to be a hole in the engine block. After that discovery, they tried and failed to fix the hole with JB Weld. Now they say nothing can be done to fix it. The incompetence of First Team’s service center has cost me thousands of dollars, caused very much inconvenience and frustration, and left me with a car that is almost worthless, even though I followed all of their service recommendations. Trusting my car with First Team was one of the worst decisions I have ever made. Do not make the same mistake! More
Amazing Experience Had a wonderful experience working with them. With there help I'm now driving a car that's better than what I had imagined I would have. Rick Burke wa Had a wonderful experience working with them. With there help I'm now driving a car that's better than what I had imagined I would have. Rick Burke was great to work with and was with me throughout the entire process. More
Great Experience I had a wonderful experience with First Team Subaru. I was helped by Mel Dobbs and Karen. Mel was so explanatory about several features of the Subaru I had a wonderful experience with First Team Subaru. I was helped by Mel Dobbs and Karen. Mel was so explanatory about several features of the Subaru right from the start. They worked with me on my trade, which was very helpful. I left with a new Forester and love it. I've been back to have the paint sealer protection, etc. Karen was, once again, very helpful. Mel even took time out of his day to answer a couple tech questions I had. They WILL work with you. Ask for Mel!!! More