Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I have been leasing and buying vehicles from First Team for twenty years now. My new Murano is a great vehicle, and we plan to purchase it at the end of this lease to replace our 2004 Murano that we lease for twenty years now. My new Murano is a great vehicle, and we plan to purchase it at the end of this lease to replace our 2004 Murano that we leased in 2004 for my leased vehicle. It is a great vehicle and only has a little over 70,000 miles on it. My wife drives it,and will enjoy the 2013 Murano in a few years. I can not say enough about how well your staff treated me when I began the process of leasing this Murano. Mike McNeely did an outstanding job getting things done for me with all the logistics. Mike has been my sales associate for years, and I appreciate his professionalism and recommend him all the time. Mike Muncey and Renee were so helpful in the process as well. I am thankful to David Dillion for looking at the lease when I shared with him my concerns about the payment. He went right to work and made the figures work for me and I appreciate his personal help. It is a pleasure doing business with First Team, and I plan to continue to do so for my future vehicle needs. More
I visited many, many times trying many different cars with varied options. All the employees mentioned in my survey have been successful in meeting all my expectations. This is truly a professional opera with varied options. All the employees mentioned in my survey have been successful in meeting all my expectations. This is truly a professional operation with knowledgeable employees on the ready to help however possible. More
no secret, its not usually, well never, a pleasant experience to purchase a car...(sorry guys) but......this time was different, we were greeted by Blake outside,and it was super cold, he was very fri experience to purchase a car...(sorry guys) but......this time was different, we were greeted by Blake outside,and it was super cold, he was very friendly, non vulture like, and we told him up front our credit was BADDDDDD! so before we looked at cars, and got all warm and fuzzy over them, we needed to run our app and credit to see what we could even get approved for. He was very professional and said no problem, lets go do that. So during the whole credit app he was not pushy he was looking to help us. we found a couple cars in our budget and test drove one. came back in andran the app took maybe 20 min at most he came back said you are approved for that vehicle, and then we just waited for manager to get paperwork together and sign. we got there at 4:30pm ish and we left by 8pm. Amazing! we will definately be going back to them in future once credit rebuilt to help him out with a slightly more costly vehicle :) Thank you again so much.. More
Very pleasant! Would reccomend to others. I came looking for a car and he helped me choose how muuch I could afford adn was very patient with me while purchasing my car as we were on a time schedule as well for a car and he helped me choose how muuch I could afford adn was very patient with me while purchasing my car as we were on a time schedule as well. More
My wife and I could not have had two better people to work with on the purchase of our New 2013 Altima SL. They made the purchase more our choice, base on the info given to us. My wife and I tested dro work with on the purchase of our New 2013 Altima SL. They made the purchase more our choice, base on the info given to us. My wife and I tested drove 4 other car makers mid size cars and found this the Altima to be the best buy for the money. Thanks again to Mike F and Renae A. More
I recently purchased a new Santa Fe Sport from Keith Morris at First Team. From the time we did the test drive, to negotiating my trade, buying the car was a good experience. Keith was knowledgeable a Morris at First Team. From the time we did the test drive, to negotiating my trade, buying the car was a good experience. Keith was knowledgeable and answered all of my questions. The rest of the team was great to work with as well. They were attentive, fair and I didn't feel like I was being taken advantage of. This was the best car buying experience I have had. I will definitely recommend First Team and Keith Morris. More
Name of Employee worked with: Bill Ferguson,Nissan Name of Employee worked with: Bill Ferguson,Nissan Service Advisor bferguson@firstteamautomall.com I received excellent service from Mr. Fergu Name of Employee worked with: Bill Ferguson,Nissan Service Advisor bferguson@firstteamautomall.com I received excellent service from Mr. Ferguson in the Service Department. He helped me by going the extra mile to satisfy my issue with my sun visor. I will be back to this dealership if I ever again have a small, or large, challenge with my car. Keep up the great customer service, by having great employees like Bill Ferguson! Ann Stretch Roanoke and Arlington, Virginia More
The recent purchase of our 2013 Forester was the second Subaru we have bought from First Team Subaru. Hoever, this was the first time I have ever purchased an automobile on my own, in addition to purchasin Subaru we have bought from First Team Subaru. Hoever, this was the first time I have ever purchased an automobile on my own, in addition to purchasing online. Holly Newell explained each step clearly and metaphorically held my hand throughout the process. The other staff members at the dealership were helpful and cordial. We expect to take advantage of the maintenance program as needed. More
Other than being disappointed in the selection of manual vehicles available in the Forester line, the experience good. I ended up with the Outback and now that I've been driving it, I think I like it better vehicles available in the Forester line, the experience good. I ended up with the Outback and now that I've been driving it, I think I like it better anyway. George Thompson and Linda Hamelberg were a pleasure to work with! Except for George burning his lunch in the microwave and making the show room smelly :-) More
Keith was such a joy to work with, he went above and beyond his job to help us and he has also called twice to check on us and to see how things are going with the car, also Allen Perry showed us everyt beyond his job to help us and he has also called twice to check on us and to see how things are going with the car, also Allen Perry showed us everything about the Blue Link and all the accessories with the car, I would recommend these to guys to everybody!!! Thanks Keith and Allen!! More