Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,222 reviews
My husband and I arrived at the dealership very late, but our sales associate was very patient, helpful, & treated us like we were old friends. Everyone we spoke with was very positive and helpful. I could e our sales associate was very patient, helpful, & treated us like we were old friends. Everyone we spoke with was very positive and helpful. I could easily tell that not only were they interested in my business, but developing a relationship with their customers. I would recommend First Team to anyone interested in purchasing a vehicle! More
Great staff! Went out of their way to make the sales experience excellent! Would recommend to anyone! One thing I like best was there was no one telling us why VW was a better brand. In previous exper experience excellent! Would recommend to anyone! One thing I like best was there was no one telling us why VW was a better brand. In previous experience, I felt pressured by other dealerships why their vechiles were better. Thanks so much! More
My experience was exceptional. Horatio was very friendly and knowledgeable of the vehicle I was interested in. He listened to what I wanted in a vehicle and the price I was willing to pay. This w friendly and knowledgeable of the vehicle I was interested in. He listened to what I wanted in a vehicle and the price I was willing to pay. This was the best experience I have ever had when purchasing a vehicle. I had bought from First Team before and would definitely purchase from them again. Thanks First Team! More
Mel Dobbs & his team were awesome! I had more contact with Mel Dobbs and enjoyed the promptness in his email responses and in-person conversations about the vehicle (2014 Subaru Forester 2.5i Limited). H with Mel Dobbs and enjoyed the promptness in his email responses and in-person conversations about the vehicle (2014 Subaru Forester 2.5i Limited). He let me know when it came in and what colors were available. I'm enjoying my new vehicle and look forward to having it serviced there in the future. Again I say, "Great job Mel & team!" More
the salesman was very friendly and knowledgable about the auto we were looking at. He assisted us in getting the best deal possible. I would not hesitate to recommend your dealership and the salesman tfriend auto we were looking at. He assisted us in getting the best deal possible. I would not hesitate to recommend your dealership and the salesman tfriends. thanks so my.....ray & Carolyn smith More
Great experience and I love my first Subaru!! My plan is to get service there as well. We were greeted with friendly professionals and hope the service department is equally as helpful. to get service there as well. We were greeted with friendly professionals and hope the service department is equally as helpful. More
Purchased my first new Subaru from Linda in December 2011. She made the process of buying a car easy and can I say fun?? Having visited at least 3 other Subaru dealerships across Virginia, not only does 2011. She made the process of buying a car easy and can I say fun?? Having visited at least 3 other Subaru dealerships across Virginia, not only does First Team have the best sales team, the selection and pricing beats the others hands down! I've recently started to think about purchasing a CrossTrek and everyone has been great during my "window shopping" trips...Linda and everyone else still treated me like a valued customer, knowing I was not purchasing that day! Can't wait to purchase my next Subaru from Linda and the First Team team! I've done all my service appointments with Eric and couldn't be happier. Also, unfortunately just had to deal with the collision center for major repairs, and they could not have been better to work with, even the convenience of having in-house rental cars (only wish they were Subarus!). First Team has improved drastically from my dealings there 15 years ago - I HIGHLY recommend them to everyone, for sales or service! More
After spending several hours at another dealership trying to buy a truck we went to First Team and was immediately approached by Kevin Johnson. We ended up test driving a 2013 Nissan Titan that we really lik to buy a truck we went to First Team and was immediately approached by Kevin Johnson. We ended up test driving a 2013 Nissan Titan that we really liked. The cost was a little more than we thought we wanted to spend, so Kevin offered us a deal we couldn't refuse on a brand new 2012 Nissan Titan with all the features we wanted and some more. We were the last customers on the lot but we had a whole team staying past quitting time to make sure we were happy with all aspects of the deal. Thanks Kevin and Mel for our new truck! We love it! More
We went after work, arriving around 6. We got out of there at 10 pm! No one rushed us, even at such a late hour. We'd recommend Mel & First Team to anyone, and have already...only 2 days later! The p there at 10 pm! No one rushed us, even at such a late hour. We'd recommend Mel & First Team to anyone, and have already...only 2 days later! The price was where Consumer Reports said it should be, and lower than competition in a nearby city. All in all, we are happy. More
excellent experience!!! I would recommend this excellent experience!!! I would recommend this dealership. Very reasonable prices. Great sales associate. All around I was very happy and will enjoy excellent experience!!! I would recommend this dealership. Very reasonable prices. Great sales associate. All around I was very happy and will enjoy riding my new car! More