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Southern Team Hyundai Nissan Subaru Volkswagen

Roanoke, VA

4.7
7,084 Reviews
Shopping for a new car or truck? Come to Southern Hyundai Nissan Subaru VW for Convenience, Savings and Selection. When it comes to the vehicle you drive; never settle for anything but the best. We believe that everyone should be treated like a Guest in Our Home. This philosophy translates to exceptional service, money-saving specials and the latest New and Pre-owned Vehicle Inventory selections to its Roanoke, VA area customers, backed by outstanding service. Yes, you can drive a new or newer Car, Truck, Van or SUV for less than you thought, lower your current payment, reduce your interest, be repair expense free, Come down today and experience preferential treatment for yourself.
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6520 Peters Creek Rd

Roanoke, VA

24019

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Showing 7,084 reviews

April 28, 2022

The Service Is Excellent. The Staff Is Friendly And Very Professional. When I Call They Know What Services I Want Done. The Dealership Is Extremely Clean. I Am Extremely Curio More

by AYERS.BLUERIDGEMOTEL675
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : E.B. Padgett
Apr 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 28, 2022

The beginning was great. People were nice. The car I wanted I was told wasn't available. I got the next one I wanted. Then turns out the one I wanted was available at anothe More

by cjennings4241
Recommend Dealer
No
Employees Worked With
I don't want to rate individuals.
Apr 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for taking the time to provide us with feedback from your experience. We were able to obtain more information from our leadership team regarding this matter. The issue was payment and the only unit that worked for you was the 2022 Kicks S. Our team worked hard to get that done for you at the price you wanted. You came back a week later wanting a 2021 Kicks SR at the New River location that costs substantially more. You insisted that since it was a 2021 it would be the same payment as the 2022 you purchased. Your request was to discount almost $4,000 to be able to move from the base model to the top of the line and keep your payment the same as the base model. We unfortunately are unable to accommodate such a request. Thank you for your time and have a great day!

Apr 28, 2022 -

cjennings4241 responded

Thank you for your reply. I don't know where the 4000 came from but the bottom line is the car i originally wanted i was told wasn't available and it actually was at another location. We just have to agree to disagree.

Apr 28, 2022 -

cjennings4241 responded

One last thing though. I wanted the 2021 first. I didn't buy the 2022 and change my mind. I was told the 2021 was sold but I found out latere there was one in Christiansburg. I called and asked how long they had it on the lot when I left your location yesterday. It was available when i bought the 2022. Again thank you for replying and speaking with your staff. Again we will agree to disagree. Please just let me know when you mail me my 2nd key since I haven't received that yet. I hope you all have a good day and good luck in your business.

April 28, 2022

The technician are Quick and efficient. The staff there are Friendly and knowledgeable. I would recommend to anyone. More

by SAULENTERPRISESINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

April 28, 2022

Always pleasant and very professional. They make sure I have a rental whenever the service is more than a couple hours. Always prompt in getting service appointments. Just an all around go More

by REED280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 28, 2022

Staff are friendly and knowledgeable. When I call I know they are there to help solve the problem I may be having. More

by VICTORIAMCINTOSH55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 28, 2022

A great dealership and I would recommend them to anyone I was pleased and satisfied thanks for helping me find a vehicle that I like More

by ogldoctor2423
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Mark Hardin
Apr 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 28, 2022

Excellent for Collision work and getting maintenance needed to be done and state inspection. Great. More

by RALPHPOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Cooper
Apr 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 28, 2022

I received an email earlier requesting a rating. If you have access to that, you can see I gave you good marks. However, I can't remember half of what I said More

by RENCSOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A young woman whose name I did not get, checked me in and kept track of my short absence
Apr 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 28, 2022

Great customer service, nice friendly and knowledgeable staff all together. And a very clean area More

by dstnysgrammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 28, 2022

Great customer service, nice friendly and knowledgeable staff all together. very quick service for my 2022 outback. More

by HCOACHRONDAD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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