Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,327 reviews
Amazing service! I recommend First Team Hyundai to everyone! They went above and beyond to make us happy. We ran into a couple of roadblocks with financing and time w I recommend First Team Hyundai to everyone! They went above and beyond to make us happy. We ran into a couple of roadblocks with financing and time was no issue to them. Everyone was patient and worked with us for as long as it took to get me financed. Now I’m driving my brand new 2017 Veloster!!! Thank you for everything First Team! More
sales manager needs improvment had great experience salesman was best I have ever delt with dealer ship was very clean sales manager needs to listen and respect customer wishes had great experience salesman was best I have ever delt with dealer ship was very clean sales manager needs to listen and respect customer wishes very upset about how he went against my wishes on who I wanted to finance thru but instead of listening to me the customer he runs my credit six times thru other banks and lenders to find a better deal that I did not want or approve of gave instructions on the bank I wanted and told them that was only one I wanted up front More
Good customer service. I was looking for a truck but came back with a car very happy with my purchases. Excellent salesman Norris Timmons. He was well informed about both th I was looking for a truck but came back with a car very happy with my purchases. Excellent salesman Norris Timmons. He was well informed about both the cars and trucks. More
This dealership made the impossible happen After having multiple surgeries for cancer, and not being able to pay up what insurance did not cover my credit began to sink. A year ago my car was t After having multiple surgeries for cancer, and not being able to pay up what insurance did not cover my credit began to sink. A year ago my car was totaled when I was rear ended at a stop sign and unfortunately, I was never offered GAP insurance at my previous creditor. So when my car was totaled, the insurance only paid what the car was worth and I was upside down with a car I could no longer drive. I tried to work with my creditor to have them tack what I owed onto another used vehicle, I didn’t think it would be a problem because I had 100% pay history. They refused and told me I had to continue paying $350 a month for a car I couldn’t even drive or it would be repossessed, which it was. After having the medical debt and the repossession on my credit, I never dreamed I would be able to replace the vehicle without filing bankruptcy at 27. When the vehicle I was borrowing from my parents died, it was a rush of panic. I applied for a pre-approval through first team Nissan expecting it to just be a hit against my credit and not benefit me at all. The dealership worked with me, and not only got me in a vehicle, but a brand new vehicle with reasonable payments and gap insurance. When the first lender bumped my APR, they found me one who would stay within my original agreed upon budget. I couldn’t have asked for a better experience!! Thank you so much! More
New Nissan Versa S plus I received outstanding customer service in purchasing my new car. Head Sales Leader Renae Aquilina, Saleman Jeff Mattox, Saleman Derrick Leftwich and I received outstanding customer service in purchasing my new car. Head Sales Leader Renae Aquilina, Saleman Jeff Mattox, Saleman Derrick Leftwich and Customer Service Loyalty Coordinator Karen Wiseman all went over and beyond the call of duty to assume in the purchase of my new car. I would highly recommend First Team Nissan for the next purchase of a new car. Thank you for all of you're help! More
Professional / Knowledgeable Service We have purchased two Nissan automobiles from First Team Nissan. The sales staff & service technicians have always been very courteous & knowledgeabl We have purchased two Nissan automobiles from First Team Nissan. The sales staff & service technicians have always been very courteous & knowledgeable. Our sales person was Kyle Taylor. He was an exceptional sales person. We would highly recommend him to perspective buyers. He was professional & very helpful. Karen Wiseman, owner loyalty manager, is a great manager and works to ensure customer satisfaction. More
AWESOME PLACE to buy a Truck! I have purchased several vehicles from First Team Nissan and its always a very pleasant, honest and great experience. I recently traded in my Nissan I have purchased several vehicles from First Team Nissan and its always a very pleasant, honest and great experience. I recently traded in my Nissan Frontier for a Nissan Titan and once again, I left a very Happy new truck owner. First Team always makes me feel welcome, worked to get me into the new truck I wanted and has checked in with me several times since delivery to make sure I am 100% satisfied. There's no other place to buy a new car or truck- but FIRST TEAM! UP FRONT PRICES and honest employees. More
The review The overall experience was good. It did take longer than expected to get everything taken care of but it was satisfactory. I would recommend this comp The overall experience was good. It did take longer than expected to get everything taken care of but it was satisfactory. I would recommend this company to others. More
Satisfied I was satisfied with my purchase. I was met by a First Team Member and he discussed various options with me in purchasing a vehicle. I appreciate the I was satisfied with my purchase. I was met by a First Team Member and he discussed various options with me in purchasing a vehicle. I appreciate the time and attention that he gave regarding this matter. More
Amazing Service I had an amazing experience, the staff was friendly and caring for my needs. We definitely recommend to friends and family that is looking for a new c I had an amazing experience, the staff was friendly and caring for my needs. We definitely recommend to friends and family that is looking for a new car. More