Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I bought a brand new Subaru this past Saturday from the team at First Team and the help of the awesome, Linda Hamelberg. I cannot say enough wonderful things about my experience. It was the easiest and mos team at First Team and the help of the awesome, Linda Hamelberg. I cannot say enough wonderful things about my experience. It was the easiest and most pleasant car buying experience I have ever had and would highly recommend this dealership, the team, and especially Linda H. to anyone in the market! I am a proud owner of a new Subaru Outback and am so glad I chose this dealership to work with. Whitney H. Lasitter More
LOVE FIRST TEAM AUTO MALL- Always a great experience and great people to work with! They are always willing to get you into the vehicle best suited for you and your needs!! Sherry Wampler is a great and f great people to work with! They are always willing to get you into the vehicle best suited for you and your needs!! Sherry Wampler is a great and friendly saleperson and makes buying a car a very pleasant experience. David Dillon is unlike any other President and General Manager of a car dealership because he himself will get involved to make sure you have a great experience and get what you want. He doesn't just sit in his office behind closed doors, he is there to help with any deal to make sure you are pleased with your purchase. Allen Perry, who is a finance director was great and knew his products and explained the entire paperwork process as he went along. Mike Munsey, who is also a manager is always very friendly and willing to help in anyway possible. Renae Aquilina- well Renae is just a top notch Sales Manager and great person!!! Like I said, FIRST TEAM should be your ONLY place to shop when buying a car!! More
My sales person, Joe Brogan, was very knowledgeable about my questions on the Rogue. He was able to answer all of my questions that I had. All of the folks that I dealt with that day were very friendly. M my questions on the Rogue. He was able to answer all of my questions that I had. All of the folks that I dealt with that day were very friendly. My only concern is that no loaner cars are available if having your car serviced overnight or a big part of the day. The dealership where I bought my last car offers free loaners in these types of situations. It was my understanding that rental cars are available but no free loaners. Overall I was very pleased with the transactions and would recommend this dealership to friends. More
I bought a 2013 Hyundai Veloster last week from First Team Hyundai. This being my first time buying a new car, I had many questions, concerns, and hesitations. The crew at First Team made me feel nothing Team Hyundai. This being my first time buying a new car, I had many questions, concerns, and hesitations. The crew at First Team made me feel nothing short of comfortable throughout the whole process. They truly put me at ease with buying from them by showing genuine concern for my concerns on budget. I test drove numerous vehicles and got budget estimates on a few. Once I finally decided on the Veloster, the sales team worked together with the financing manager to help me keep my monthly budget at a manageable rate for me. If one payment range did not work for me, they reassessed and worked to lower it for me however they could. I never once felt pressured to buy a car from these guys and that made it so much more comfortable of an experience for me. Unlike many car sales venues, First Team did not seem like they were there to just sell a vehicle to me. They seemed more there to HELP make my car buying experience as easy, comfortable, and stressfree as can be! I am excited to have my new car and feel so happy that if I have any questions, comments, or concerns about my vehicle that I can just swing by First Team and that the guys will help me as much as they can! I HIGHLY recommend buying from First Team in Roanoke. Thanks to Marcus Burwell, Joe Brogan, and their management/financial team for all they have helped me with! More
On 2/24/14 I purchased a new 2014 Sonata. I primarily worked with Kenny Martin who was excellent to work with and was most helpful. Kenny had emailed me quote on 2/22/14. I also spoke with Keith Morris, worked with Kenny Martin who was excellent to work with and was most helpful. Kenny had emailed me quote on 2/22/14. I also spoke with Keith Morris, Lex Brown and Lisa Philips and they were all professional and most helpful. I can only hope my future experience with the First Team service department will be as good. Thanks Bryan Callaway More
My visit with First Team was excellent and I'm very glad that I decided to purchase my vehicle there. The staff at First Team are very friendly and make you feel comfortable. Choose First Team I'm happ glad that I decided to purchase my vehicle there. The staff at First Team are very friendly and make you feel comfortable. Choose First Team I'm happy I did. More
Second time buyers at First Team Hyundai. They have great vehicles, outstanding sales and service staff making the process of buying a car easy/enjoyable. great vehicles, outstanding sales and service staff making the process of buying a car easy/enjoyable. More
We had a very exceptional experience at First Team, Linda Hamelburg made our visit so simple and pleasant that while I was there I bought two vehicles. Thanks Linda!!!!!!! Hamelburg made our visit so simple and pleasant that while I was there I bought two vehicles. Thanks Linda!!!!!!! More
My experience has always been excellent at First Team as I am a previous customer for my own cars as well as my daughters car. I am a customer service manager which makes me attentive to details and how one I am a previous customer for my own cars as well as my daughters car. I am a customer service manager which makes me attentive to details and how one provides service. Steve was very freiendly, patient and caring to detail about the vehicle. He explained all the options and took the time to setup blue tooth and get me started. He provided exceptional customer service, was a pleasure to work with, and I will recommend Steve to other potential buyers. More