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Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
5,983 Reviews
Shopping for a new car or truck? Come to Southern Hyundai Nissan Subaru VW for Convenience, Savings and Selection. When it comes to the vehicle you drive; never settle for anything but the best. We believe that everyone should be treated like a Guest in Our Home. This philosophy translates to exceptional service, money-saving specials and the latest New and Pre-owned Vehicle Inventory selections to its Roanoke, VA area customers, backed by outstanding service. Yes, you can drive a new or newer Car, Truck, Van or SUV for less than you thought, lower your current payment, reduce your interest, be repair expense free, Come down today and experience preferential treatment for yourself.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,982 reviews
April 10, 2022
Had a 8am appointment for a oil change and was out by 845am. Very friendly. The service department was very clean. 845am. Very friendly. The service department was very clean. More
by RMICHAEL16
Verified CustomerEmployees Worked With
Other Employees :
E.B. Padgett, Delisa Alvis, Mark Hardin
April 09, 2022
Their service department is what made me even entertain the idea of purchasing a new Nissan. the idea of purchasing a new Nissan. More
by PEGGYGINO
April 08, 2022
I used to love First Team, but new ownership has changed things and they are not good. I showed up on time for my appointment for an inspection and waited over an hour to finally ask how long it would be. I things and they are not good. I showed up on time for my appointment for an inspection and waited over an hour to finally ask how long it would be. I was told it was next in line to go into the shop. I was flabbergasted!! My time is valuable and this was a waste. I was offered the option of taking my car and going home and rescheduling. I said no thank you, but please understand how frustrating it is to have an appointment and have my time wasted. I was then told that the appointment time is only to be “allowed” to check my car in to the service station; the rest was whenever the technicians were available. Are you serious? An hour and 40 minutes later (and no car wash), it was ready. They also claimed I needed new wiper blades, but when I stated they were replaced at my last oil change 2 months prior, I was told I must have been lied to (by the same dealership), and then my wipers were brought to me with 2” on each end torn off and flapping. Hilarious. I had just washed my windshield on my way there and would have noticed. I may not return for the routine maintenance I have kept on the car I bought there brand new 5 years ago. Terrible new management. Also, everyone looked sloppy and unprofessional, which was never the case previously. 4 of our family cars have been purchased at First Team; Southern Team will likely not get our future business. More
by GBMOSELEY
Employees Worked With
Other employees I haven’t seen before were in the service department.
April 07, 2022
Always efficient and accommodating. Friendly. Work performed is acceptable. I appreciate the email reminding us of the necessary work that is needed. Friendly. Work performed is acceptable. I appreciate the email reminding us of the necessary work that is needed. More
by meanyweeny
Employees Worked With
Other Employees :
Brennon Viele, Mark Straley
April 07, 2022
very pleased with how they fit me in on short notice. They were very professional and quick. They were very professional and quick. More
by RTMJR726
Employees Worked With
April 07, 2022
GREAT SERVICE AND FRIENDLY STAFF. SECOND VISIT TO SERVICE DEPT AND NO COMPLAINTS ONLY GREAT SERVICE. SECOND VISIT TO SERVICE DEPT AND NO COMPLAINTS ONLY GREAT SERVICE. More
by BILDEL316
Employees Worked With
April 07, 2022
Customer service rep was very kind and professional. I added more to my maintenance but the car was still done in a timely manner. I added more to my maintenance but the car was still done in a timely manner. More
by LET796
Employees Worked With
April 07, 2022
Good service, great staff, nice waiting area, a coffee machine with cappuccino, hot chocolate., fast check in machine with cappuccino, hot chocolate., fast check in More
by DANLUBBS
Employees Worked With
April 07, 2022
These folks are always professional and helpful. This place has a wonderful staff. I feel like they are ver knowledgeable & more than competent. This place has a wonderful staff. I feel like they are ver knowledgeable & more than competent. More
by TWHITBY
Employees Worked With
