Southern Team Hyundai Nissan Subaru Volkswagen

I have previously purchased a new Nissan vehicle from them in 2016 when they were First Team and really loved the experience I had then. They worked with me on my trade-in, price, and got my payments to them in 2016 when they were First Team and really loved the experience I had then. They worked with me on my trade-in, price, and got my payments to exactly where I wanted and I only spent about two hours there total from start to finish. However, when I went to purchase a brand new 2022 Hyundai Hybrid from what is now Southern Team, I had a completely different and vastly disappointing experience. I know that due to the pandemic and supply chain issues, hybrid vehicles are harder to come by now. So when one was finally available for purchase at Southern Team, I jumped at the chance. However, there was literally NO flexibility with price or payments (including with my trade-in which was a flat offer with no room for negotiating). If anything, I ended up paying way MORE than the MSRP, which is ridiculous. In addition, they forced me to pay $1200 for a LoJack system and "ACW Traceable theft" (which I assume is part of the system?) that was installed on the car, which I did not consent to (and am unable to remove since I don't even know where it's been placed). Hyundai already offers BlueLink for all their new vehicles which basically offers the same exact services as LoJack (remote car finder, on demand diagnostics and tracking, etc), so adding this onto the vehicle was pointless and not something that I wanted at all. They told me that the LoJack was required by Southern Team and was not something that was negotiable. Honestly, I should have just walked away from the purchase then and gone to Duncan Hyundai for a better experience. But, I knew that finding another Hyundai Hybrid would take time and this one was already available to me, so I ended up purchasing it anyway. Although I have really enjoyed the car itself, I do regret the purchase and don't think I'll ever be purchasing a new vehicle from Southern Team again. They are clearly out to make as much profit as possible and rip off the consumer by adding on unnecessary accessory systems such as "LoJack" at the consumer's cost (and I'm sure they're getting an additional kickback from the company that makes LoJack as well, for "selling" so many) in addition to marking up vehicles above MSRP for the final sales price and charging $800 for a processing fee. Southern Team is NOT a dealership that I would ever recommend anyone purchasing a car from and they've certainly lost a customer in me. More

Top notch professional folks. David understood our needs and selected the makes and models to match our interests. Great salesman! Thank you. David understood our needs and selected the makes and models to match our interests. Great salesman! Thank you. More

Always friendly and helpful. ...Thanks so much for your service on my vehicle! John Hitchins 2017 Forester ...Thanks so much for your service on my vehicle! John Hitchins 2017 Forester More

Nissan service department is horrible. I been there two different times. Both times something breaks on my car the next day. This is way wont buy a Nissan again and definite wont go there I been there two different times. Both times something breaks on my car the next day. This is way wont buy a Nissan again and definite wont go there for service unless I have to because of the part i need to replacement they only cant do it. More

One of the best buying experiences I have had. Friendly, fair, and straightforward, and respectful of my time. Highly recommend. Friendly, fair, and straightforward, and respectful of my time. Highly recommend. More

You had to keep my car ALL day for a 1. 5 hour repair. Thankfully, I was able to get a rental, as we only have 1 car. I only came here because Hyundai set up the appointment because they had 5 hour repair. Thankfully, I was able to get a rental, as we only have 1 car. I only came here because Hyundai set up the appointment because they had been trying for over 6 months to fix my Blue Link. Finally, it is working ! More

Southern Team is always customer oriented and this purchase experience confirmed customer service excellence. Mr. Burke is always easy to deal with and is an honest man. He did a great job with inst purchase experience confirmed customer service excellence. Mr. Burke is always easy to deal with and is an honest man. He did a great job with instructions on operation of my new Forester. More

Received courteous, efficient, and informed service when making the purchase and during the after-purchase review of vehicle features. making the purchase and during the after-purchase review of vehicle features. More

The service staff was very courteous, friendly and helpful. Was satisfied with the service received. Thank you! helpful. Was satisfied with the service received. Thank you! More

I found the atmosphere to be friendly and obliging. Mr. D. Nicely was very knowledgeable and helpful, including the staff. I will not hesitate to recommend Southern Team to my friends. Mr. D. Nicely was very knowledgeable and helpful, including the staff. I will not hesitate to recommend Southern Team to my friends. More