Southern Team Hyundai Nissan Subaru Volkswagen

The customer service was horrible. I took my vehicle in for a recall, and they wanted to charge me labor for it. Something that should’ve took About two hours to complete consumed my I took my vehicle in for a recall, and they wanted to charge me labor for it. Something that should’ve took About two hours to complete consumed my entire day. Recalls do not cost any money to have those completed, but yet they wanted to charge me More

Very good service was in and out and record amount of time compared to the last time I bought a car there time compared to the last time I bought a car there More

I had no problems scheduling my appointment and they finished the work several hours early. The work was completed correctly. finished the work several hours early. The work was completed correctly. More

I was accused of causing an issue with my dash I did not cause. When that didn't work they told me the problem was a 'feature of the product' instead. The other repair they did 'fix' was blamed on the manu cause. When that didn't work they told me the problem was a 'feature of the product' instead. The other repair they did 'fix' was blamed on the manufacturer and they left a gap between my window and the molding unsealed which will eventually pull the moding completely loose. Very dissatisfied with both the quality of the car and the repair from the dealership. More

Very focused on the customer's needs and desires. Additionally, very attentive during the process of buying a new vehicle. Pleasant demeanors made for an enjoyable day buying a car. Additionally, very attentive during the process of buying a new vehicle. Pleasant demeanors made for an enjoyable day buying a car. More

Very satisfied with the work and attitude of your employees. I appreciate it very much employees. I appreciate it very much More

Salesman didn’t hav all info on rebates / percentage rates when applying for credit. Seems there was a lot of “additions” during financing. rates when applying for credit. Seems there was a lot of “additions” during financing. More

Friendly and proficient, quality service. Looking forward to further interaction. Happy I landed in your service zone. Looking forward to further interaction. Happy I landed in your service zone. More

Vehicle issues that were supposed to be resolved wasn’t. Car still has the exact same issue that we were told it was taken care of. Car still has the exact same issue that we were told it was taken care of. More

Troy is very patient and honest! I owned a Subaru that I loved but I had to take it to the Subaru service department of first team. They were terrible. My free oil change always e I owned a Subaru that I loved but I had to take it to the Subaru service department of first team. They were terrible. My free oil change always ended with a $900 problem. I had extended warranty but decided it would be cheaper to pay another business to do the maintenance. I bought a Jeep Cherokee on the used lot (Harold was the salesman. He was great too) Thank goodness I have to use that service department! I can’t even put into words how much it means to have my vehicle serviced and not feel taken advantage of every time I leave. More