Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,373 reviews
The service manager doesn't know what customer service is and makes things up to cover up errors. and makes things up to cover up errors. More
You take good care of my mom and her car and I appreciate that. She is 92. She loves this dealership. that. She is 92. She loves this dealership. More
State of the art facilities A Big shout out and Thank you to Eric West to Eric West More
Said that there was all these problems with our suv and come to find out that nothing was wrong. 1500.00 dollars worth of things. So I will never do business with y’all again!! Bunch of xx!! come to find out that nothing was wrong. 1500.00 dollars worth of things. So I will never do business with y’all again!! Bunch of xx!! More
very happy with the work that was done, they fixed some small stuff for free like my splash guard and were very flexible in how I communicated with them/ had my car dropped off. Would return! Would've had small stuff for free like my splash guard and were very flexible in how I communicated with them/ had my car dropped off. Would return! Would've had more stuff done if it were a little more in my budget ie the timing belt but local shop did that for more affordable. Will return here if I ever need an expert opinion for sure More
One negative. My check tire pressure light was on.. Did not check pressure. The light stayed on and when I got home I checked the pressure. All tires needed ai My check tire pressure light was on.. Did not check pressure. The light stayed on and when I got home I checked the pressure. All tires needed air. Two tires were 26 and 28 psi. The other two were 30 psi. All else was fine. More
Service team are Always accommodating and smiles go along way! Love the waiting area & coffee way! Love the waiting area & coffee More
This is not for the service that this survey is attached to. I brought my Subaru Forester that I bought at Southern team Subaru to get a tire exchange because I had a nail in the tire. They wait until I com to. I brought my Subaru Forester that I bought at Southern team Subaru to get a tire exchange because I had a nail in the tire. They wait until I come to pick it up on Monday to tell me that the tire that was supposed to be shaved did not come in. So now I have to wait a further 3 days to get this fixed. I do not understand why they did not check the tire when they received it upon delivery. So now I have to drive around with a tire that has a nail in it for a further 3 days. This is completely unacceptable. I don't know how you expect to keep business when you can't do the simple things right. More
Very responsive to my needs. Very courteous staff & pleasant environment. Overall this was a good experience. Very courteous staff & pleasant environment. Overall this was a good experience. More