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Southern Team Hyundai Nissan Subaru Volkswagen

Roanoke, VA

4.7
6,373 Reviews
Shopping for a new car or truck? Come to Southern Hyundai Nissan Subaru VW for Convenience, Savings and Selection. When it comes to the vehicle you drive; never settle for anything but the best. We believe that everyone should be treated like a Guest in Our Home. This philosophy translates to exceptional service, money-saving specials and the latest New and Pre-owned Vehicle Inventory selections to its Roanoke, VA area customers, backed by outstanding service. Yes, you can drive a new or newer Car, Truck, Van or SUV for less than you thought, lower your current payment, reduce your interest, be repair expense free, Come down today and experience preferential treatment for yourself.
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6520 Peters Creek Rd

Roanoke, VA

24019

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Showing 6,373 reviews

October 30, 2024

The service manager doesn't know what customer service is and makes things up to cover up errors. More

by barbaram843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialVRAHY@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 30, 2024

You take good care of my mom and her car and I appreciate that. She is 92. She loves this dealership. More

by connie52a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 30, 2024

State of the art facilities A Big shout out and Thank you to Eric West More

by shively52
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Horatio Doregos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Always helpful and go out of their way to help. I highly recommend this dealership. More

by PAMPALMA126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Said that there was all these problems with our suv and come to find out that nothing was wrong. 1500.00 dollars worth of things. So I will never do business with y’all again!! Bunch of xx!! More

by TammyA
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Mike someone
October 29, 2024

very happy with the work that was done, they fixed some small stuff for free like my splash guard and were very flexible in how I communicated with them/ had my car dropped off. Would return! Would've had More

by L.MCAULIFFE
Workmanship
Recommend Dealer
Yes
Employees Worked With
idk
Oct 30, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 29, 2024

One negative. My check tire pressure light was on.. Did not check pressure. The light stayed on and when I got home I checked the pressure. All tires needed ai More

by JOANNDBOONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

October 29, 2024

Service team are Always accommodating and smiles go along way! Love the waiting area & coffee More

by TUPSTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 28, 2024

This is not for the service that this survey is attached to. I brought my Subaru Forester that I bought at Southern team Subaru to get a tire exchange because I had a nail in the tire. They wait until I com More

by Alex Holcomb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Very responsive to my needs. Very courteous staff & pleasant environment. Overall this was a good experience. More

by goodegg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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