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Southern States Subaru

Raleigh, NC

4.5
150 Reviews
Come visit us at Southern States Subaru your local Raleigh Subaru dealer. Our staff is ready to help you purchase or lease your next vehicle. When you visit our car dealership in the Raleigh area expect the superior customer service that you deserve. With years of experience and training the Southern States team will get you into the Subaru vehicle that is right for you. Southern States Automotive has been in business since 1986. The Southern States team is committed to excellence and making your car-buying experiences a positive one!
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2511 Wake Forest Rd

Raleigh, NC

27609

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Showing 150 reviews

October 09, 2025

Very attentive and nice staff. They made us feel comfortable. Jared went out of his way to even show us a different branded car that I was curious about. We ended up not purchasing More

by EHARRELL27801
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Price
Oct 09, 2025 -

Southern States Subaru responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Southern States Subaru!

October 09, 2025

They were friendly and helpful without being pushy. They answered all my questions and offered me an interest rate I couldn't beat. More

by ttante534
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesalyn (JJ) Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Southern States Subaru responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 09, 2025

The facility was very nice and clean. The steak was friendly and efficient. My purchase was quick and efficient! More

by lizkellyadjuster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fuller Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Southern States Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Southern States Subaru. We look forward to having you as one of our valued customers for many more years to come!

October 09, 2025

Good. Nice. Friendly. Helpful. Communicative. Quick. Easy. Chill. And seven more words that are positive. More

by kmaphotog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Brockhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Southern States Subaru responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 08, 2025

We had a very good experience, no pressure. Everyone we dealt with was very courteous. More

by ESHEPHERD1
Recommend Dealer
Yes
Employees Worked With
Luis Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Martin
Oct 09, 2025 -

Southern States Subaru responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Southern States Subaru!

October 08, 2025

Very patient workers They work very hard to earn their money Except for the big boss More

by nghitrinh0124
Recommend Dealer
Yes
Employees Worked With
Luis Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Lugo
Oct 08, 2025 -

Southern States Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 08, 2025

Gene is the best. Everyone was extremely helpful. I recommend Southern States to everyone i kniw. More

by durbingoodwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Southern States Subaru responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 08, 2025

Perfect Very professional, responsive, and personal. I am not a customer for life I meant that I am now a customer for life More

by cklcmorgan
Recommend Dealer
Yes
Employees Worked With
Terry
Oct 08, 2025 -

Southern States Subaru responded

Thank you for choosing Southern States Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 08, 2025

My experience with Southern States was great. Everyone was so helpful. Tony, the sales manager was amazing as well as Deon. More

by EMAIL3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony. Deon
Oct 08, 2025 -

Southern States Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 14, 2025

This is a follow up to my last review. I had another dealer review the actions taken by Southern States Subaru. The found the CVT transmission service performed just two weeks earlier by More

by mjbeanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike McInerney
Sep 15, 2025 -

Southern States Subaru responded

MJ, thank you for providing this feedback. We apologize for not delivering an exceptional service experience to you. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind, we'd love to address your concerns in detail by speaking directly with you.

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