Southern States Subaru

I had an excellent experience at Southern States Subaru in Raleigh, NC. The online quote was very competitive, and they honored everything when I arrived, including the trade-in estimate and 0.99% financin in Raleigh, NC. The online quote was very competitive, and they honored everything when I arrived, including the trade-in estimate and 0.99% financing. Randy Martin was great to work with—friendly, helpful, and never pushy. The entire process was smooth and stress-free, and I drove away in my new car in just two hours. I highly recommend Randy and the team at Southern States Subaru! More

I had an excellent experience at Southern States Subaru. They gave me a good deal upfront and did not waste my time. They had the exact Crosstrek Hybrid that I wanted in stock. Jesalyn was very easy going They gave me a good deal upfront and did not waste my time. They had the exact Crosstrek Hybrid that I wanted in stock. Jesalyn was very easy going and accommodating. More

This is the 3rd car I have leased with Southern States Subaru. Every person I've worked with has been great and Jesalyn Martin was no exception. She was easy to talk to, made the process painless, and res Subaru. Every person I've worked with has been great and Jesalyn Martin was no exception. She was easy to talk to, made the process painless, and responded to every text/call/question with patience and professionalism. If you are looking for a new car, see Jesalyn, you won't be disappointed!! More

I had a wonderful stress-free experience at Southern States Subaru. Jesalyn Martin was very patient and I feel that they gave me a wonderful deal on my new Crosstrek Hybrid. Highly recommended this deal States Subaru. Jesalyn Martin was very patient and I feel that they gave me a wonderful deal on my new Crosstrek Hybrid. Highly recommended this dealership!! More

Great, fast, direct service. Got me what I wanted. Didn’t waste my time or try to sell me anything I didn’t want. Would come again. Got me what I wanted. Didn’t waste my time or try to sell me anything I didn’t want. Would come again. More

We bought a 2026 Subaru Ascent at Southern States Subaru and it was a very relaxed and low stress.process. Jesalyn was great and we love the new car! and it was a very relaxed and low stress.process. Jesalyn was great and we love the new car! More

I reached out to Southern States to test drive a used 2024 Subaru Crosstrek and drove off the lot with a new 2026 Subaru Crosstrek! I can’t thank Jesalyn enough for working with me and getting me into my 2024 Subaru Crosstrek and drove off the lot with a new 2026 Subaru Crosstrek! I can’t thank Jesalyn enough for working with me and getting me into my new car! Jesalyn was wonderful! She took the time to answer all of my questions and made the entire process so easy. I will absolutely be recommending Southern States and Jesalyn Martin to everyone I know. More

We had such a great experience buying my man’s car with Jes. He absolutely LOVES the car, and she made the whole process feel easy, exciting, and genuinely fun. Jes was attentive without hovering, hones Jes. He absolutely LOVES the car, and she made the whole process feel easy, exciting, and genuinely fun. Jes was attentive without hovering, honest without giving us the typical sales pitch, and really took the time to help us find a way to make everything work for us. We never felt pressured or like she was just trying to make a sale. She was also just FUN to work with. Funny, warm, easy to talk to, and the kind of person who can make a big purchase feel a whole lot less stressful. We left ridiculously excited about the car and feeling really good about the whole experience, and now we’re counting down until we get to come back Monday and officially bring it home. Jes made us feel taken care of from start to finish, and we couldn’t have asked for a better person to help us through it. More

Our experience was excellent. Thanks so much for making it easy for us. We love the Impreza Sport! Thanks so much for making it easy for us. We love the Impreza Sport! More

I took my daughter's 2015 Subaru Crosstrek to this dealership this past week due to numerous lights being illuminated on the dash and the car lunging at lower speeds. I told the service advisor I was dealership this past week due to numerous lights being illuminated on the dash and the car lunging at lower speeds. I told the service advisor I was wondering if the Torque Converter Lockup Solenoid (TCC solenoid) was the issue since there are alot of YouTube vids and Subaru Forums stating this is a very common issue with CVT transmissions. The service advisor told me it wasn't the case due to the "Generic" codes on her diagnostic scanner. The car was later inspected by a technician and I was told the transmission would have to be replaced for $8200. The diagnostic fee was around $221. I owe less than this amount and started to entertain the idea of having to buy my daughter another car, which I didn't want to do since I still pay payments on her Crosstrek. So, after reviewing the online forums and YouTube vids, I decided to hook my $75 diagnostic scanner up and was immediately given a code stating the Solenoid was bad. I found a new Dorman Solenoid at Advance Auto and decided to try to tackle the issue myself. After a few hours, I replaced the part and it fixed the issue. If I can fix the issue for $120 in parts (Solenoid + Valve Body Gasket/O-Rings), then why was I told I needed a new transmission??? Either the technician was inept, orrrrrrrrrrr the dealership is trying to rip their customers off. This is interesting because years ago I had a Subaru Outback which wouldn't allow the technician to read the computer for state inspection. This same dealership told me the computer was bad and I would have to pay around $1500 to fix it. I asked if they checked the fuse to the diagnostic port and was told it was definitely not the fuse after my wife and young kids waited with me in the lounge for multiple hours after being told it should take only an hour to look at the car. I paid the $150+ diagnostic fee and went outside and checked the fuse and it was indeed blown. I put a replacement fuse in, took it across the street to a Jiffy Lube and they were able to use their scan tool and my inspection was passed. I will NEVER take my vehicle to this dealership again. I am not above paying for service if needed. In fact, I was prepared to pay the over $1500 charge (as seen online for typical replacement) for a new valve body and labor. But for the dealership to tell me I needed a new transmission, then I later fixed it myself in my garage with limited tools and while using a cheap scan tool is ridiculous. I can only wonder how many loyal Subaru customers have been ripped off over the years at this dealership. It's unacceptable to conduct business this way. More