Southern States Mazda

Carlos was amazing. He made the experience easy from start to finish. He answered all of my questions. He was very personable and patient. Couldn't have had a better exp He made the experience easy from start to finish. He answered all of my questions. He was very personable and patient. Couldn't have had a better experience! I recommend Carlos to anyone looking for a car! More

Ben sold me the first vehicle I bought there. I had recently been in an accident and my vehicle was totaled. Ben was even better the 2nd time he made the process seamless and efficient I had recently been in an accident and my vehicle was totaled. Ben was even better the 2nd time he made the process seamless and efficient More

Selection was good. Brandy was great! Spent the time we needed with us and she was very knowledgeable and friendly. Brandy was great! Spent the time we needed with us and she was very knowledgeable and friendly. More

I was in a bad situation with my 2018 Mazda3 needing $8100 in repairs to the engine. Realizing I needed to consider buying a new car, Brandy helped me explore the options they had available. She listene $8100 in repairs to the engine. Realizing I needed to consider buying a new car, Brandy helped me explore the options they had available. She listened to what I wanted and identified options they had available that would suit my needs, gave me space and freedom to think, ask questions, and test drive vehicles. She was very personable and connected with me on a human level asking about my life and sharing things about her own life, which made her feel relatable and comfortable to work with. Her manager, Patrick, was also kind, agreeing to pay for my outstanding service fee on my Mazda3 with the Service Department to help ease the blow of needing to buy a new vehicle unexpectedly. He also came by to personally thank me for purchasing from them. Garland in the finance department was very personable as well. He was very patient going over the documents I needed to execute. He never felt too aggressive trying to sell additional services to me and he never tried to make me feel guilty or incompetent for declining additional services. Finally, Brandy was very thoughtful and patient with me as I was feeling very emotional cleaning out my Mazda3 and letting it go. Overall, I want to thank the Southern States Mazda team for making a not great situation for me feel okay and bearable to get through. More

Answered all questions and friendly personality. ..helpful Have gone back one other time to get Dakota's help ..helpful Have gone back one other time to get Dakota's help More

Dakota was excellent in easing my fears about being approved for a car. She made the process very easy and was extremely friendly. approved for a car. She made the process very easy and was extremely friendly. More

Ben was very knowledgeable about the car and process. The process was very efficient. Great dealership! The process was very efficient. Great dealership! More

Corey was a very low pressure and helpful salesperson and made the entire process very smooth and enjoyable! made the entire process very smooth and enjoyable! More

Very welcoming and friendly to newcomers to the car buying process. Felt supported and not swindled buying process. Felt supported and not swindled More

I worked with Brandy primarily but also spoke to management a couple of times. Everyone was kind, responsive, flexible and forthcoming with me. I came in in a tight spot and staff worked with me to management a couple of times. Everyone was kind, responsive, flexible and forthcoming with me. I came in in a tight spot and staff worked with me to make sure I got a vehicle I loved on the timeline I needed. More