This company is highly untrustworthy.
They use classic bait-and-switch tactics: they lure you in with an attractive offer, but as soon as they perform a hard credit check using your SSN,
They use classic bait-and-switch tactics: they lure you in with an attractive offer, but as soon as they perform a hard credit check using your SSN, they suddenly back out of the deal. The entire process felt incredibly deceptive and crooked. Giving them 1 star is being generous; they deserve a 0.
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by Sriram
Immediately felt welcomed and by far the best dealer in
Raleigh to accommodate with your needs! Very professional and amazing customer service!
Raleigh to accommodate with your needs! Very professional and amazing customer service!
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by roseihernandez
Verified Customer
Verified Customer
May 24, 2026 -
Southern States Mazda responded
Your five-star review made our day. We’re glad you felt welcomed and found our team professional and accommodating. Enjoy your new Mazda Mazda3!
Very helpful with finding a car that suited me, and gave
a great deal for it too!
a great deal for it too!
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by WINGENBACHNICK
Verified Customer
Verified Customer
Other Employees Tagged:
Brandy Rodriguez
May 12, 2026 -
Southern States Mazda responded
It’s wonderful to know we helped you find a Mazda CX-30 that fit your needs while offering great value. Patrick and our team appreciate your feedback and hope you enjoy every mile in your new CX-30.
Awesome dealership and extra awesome salesman Ben Roark.
Ben is very knowledgable about cars and takes time to listen to how the car needs to fit needs financially and functionally. He’s low pressure and fri
Ben is very knowledgable about cars and takes time to listen to how the car needs to fit needs financially and functionally. He’s low pressure and friendly.
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by roark.dawn
Verified Customer
Verified Customer
May 03, 2026 -
Southern States Mazda responded
It’s wonderful to hear that Ben’s low pressure approach and expertise made a difference. Congratulations on your new Mazda CX-50. Enjoy every drive and please reach out if you need anything.
The dealership went above and beyond to see this deal
through. The interaction with the salesperson Brandy R helped us from start to end. And stayed in constant communication throughout the process to en
through. The interaction with the salesperson Brandy R helped us from start to end. And stayed in constant communication throughout the process to ensure our needs were met.
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by PeakShift
Verified Customer
Verified Customer
Other Employees Tagged:
Brandy Rodriguez
Apr 25, 2026 -
Southern States Mazda responded
It’s great to hear our team kept you informed every step of the way. Enjoy your new Mazda CX-5, and please let Patrick know if there’s anything else we can do for you.
Ben was professional, approachable, and knowledgeable!
He made the experience of looking and buying a new car easyband enjoyable. Garland in finance was amazing as well. Not the typical car buying experie
He made the experience of looking and buying a new car easyband enjoyable. Garland in finance was amazing as well. Not the typical car buying experience at all!
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by SHIRLEY75
Verified Customer
Verified Customer
Other Employees Tagged:
Ben Roark
, Garland Morris
Apr 08, 2026 -
Southern States Mazda responded
We’re pleased that Ben’s expertise and approachability made your Mazda CX-90 purchase seamless. Our finance team enjoyed making the process smooth and straightforward. Thank you for choosing us for this milestone.
Sal was great to work with!
He listened and helped us get just what we wanted.
He listened and helped us get just what we wanted.
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by ssptdpt
Verified Customer
Verified Customer
Apr 05, 2026 -
Southern States Mazda responded
We appreciate you sharing your experience. We’re glad Sal guided you to exactly the Mazda CX-50 you wanted. Congratulations on your new vehicle.
He is nice and patient,showed me all the available
vehicls,and helped me with all the documents.
Thank him!
vehicls,and helped me with all the documents.
Thank him!
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by REAYLIU
Verified Customer
Verified Customer
Apr 01, 2026 -
Southern States Mazda responded
It’s great to hear our team was patient and guided you through the vehicle selection and paperwork. Thank you for choosing your new Mazda and for the five-star review. We look forward to seeing you again.
Professional staff, smooth buying process, transparent
pricing, excellent service, and a stress-free dealership experience overall.
pricing, excellent service, and a stress-free dealership experience overall.
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by ashjessen310
Verified Customer
Verified Customer
Other Employees Tagged:
Sal Morande
Mar 19, 2026 -
Southern States Mazda responded
We’re delighted that Patrick and our team provided professional guidance, transparent pricing, and a smooth process for your new Mazda CX-30. It’s wonderful to hear our service met your expectations and made your visit stress-free. Thanks for sharing your feedback.
Great experience!
Sal was a great salesmen and I love my new car and had a great time.
Sal was a great salesmen and I love my new car and had a great time.
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by oates.jaclyn
Verified Customer
Verified Customer
Mar 14, 2026 -
Southern States Mazda responded
Thank you for sharing your feedback. We’re delighted you enjoyed the sales process and love your new Mazda CX-30. Please reach out if there’s anything we can help you with in the future.