My experience with the dealership was positive overall.
The staff was professional, courteous, and helpful throughout the process. They answered my questions, communicated clearly, and made the experience
The staff was professional, courteous, and helpful throughout the process. They answered my questions, communicated clearly, and made the experience smooth and stress-free. I appreciated their customer service and would consider doing business with them again.
More
by deebattle40
Verified Customer
Verified Customer
Other Employees Tagged:
Ben Roark
Oct 31, 2026 -
Southern States Mazda responded
We're glad your new Mazda3 purchase felt easy to navigate, with clear answers and attentive support from our team. Thank you for your kind words and five-star rating!
Nov 02, 2026 -
deebattle40 responded
You're welcome!I truly appreciate the excellent customer service and support throughout the entire process. Everyone made the experience smooth, stress-free, and enjoyable.
Ben at Southern States Mazda made this car buying
experience exceptionally straightforward and pleasant. I appreciated his honesty and directness. His familiarity with the Mazda universe is unparalle
experience exceptionally straightforward and pleasant. I appreciated his honesty and directness. His familiarity with the Mazda universe is unparalleled. At all times he was open, polite, and incredibly knowledgeable. As a single woman buying a car, I was wary of the process and expected difficulties. But Ben was always completely transparent with me and offered very fair and clear pricing options from the start. He answered my questions thoroughly and always treated me with respect. This is the second Mazda I’ve purchased from Southern States and I appreciate the way they do business.
More
by marie.wallden
Verified Customer
Verified Customer
Oct 28, 2026 -
Southern States Mazda responded
Knowing you felt respected and well informed throughout your new Mazda CX-50 Hybrid purchase means a lot to our team. Thank you for choosing us for your second Mazda and for recognizing Ben’s expertise, candor, and care in answering your questions.
It was amazing.
It was super amazing. Ben and Garland were helpful. It was super amazing. Ben and Garland were both helpful getting the car.
It was super amazing. Ben and Garland were helpful. It was super amazing. Ben and Garland were both helpful getting the car.
More
by AXSPRAY95
Verified Customer
Verified Customer
Other Employees Tagged:
Ben Roark
Oct 23, 2026 -
Southern States Mazda responded
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Amazing!
Ben and Scott were incredibly helpful. I had great time there Excellent Great Bravo
Ben and Scott were incredibly helpful. I had great time there Excellent Great Bravo
More
by AMY1103KO
Verified Customer
Verified Customer
Other Employees Tagged:
Ben Roark
Oct 03, 2026 -
Southern States Mazda responded
Personalized support is at the heart of how our team serves every guest. We’re delighted Ben’s help made your Mazda CX-30 purchase so enjoyable, and your five-star rating means a lot to us.
Amazing experience.
Great customer service Best car service ive ever had in my entire life thanks so much
Great customer service Best car service ive ever had in my entire life thanks so much
More
by mcampbell9675
Verified Customer
Verified Customer
Other Employees Tagged:
Ben Roark
Sep 30, 2026 -
Southern States Mazda responded
Our team enjoyed guiding you through the purchase of your new Mazda CX-50 Hybrid. Hearing that our service was the best you’ve ever had means a lot to our team.
I gave them all my info and what was my ceiling on my
payment and they told me that it work. They didn’t waste my time and tell me after I got there we couldn’t do it. I live over an hour away and that w
payment and they told me that it work. They didn’t waste my time and tell me after I got there we couldn’t do it. I live over an hour away and that was nice. I was able get a decent interest rate . Ben the the salesman was professional and engaging as a salesman. I have previously bought three new Toyotas. A 2019 Corolla hatchback, 2023 RAV4 hybrid and traded a 2025 Corolla Hatchback. I decided this time on 2026 a Mazda MX-5.
More
by WTHAYES9
Verified Customer
Verified Customer
Other Employees Tagged:
Patrick Gomes
, I don’t know the names but Ben had the employees from the shop detail the car and was super clean. I just hate that it rained 30 minutes after I left.
Sep 27, 2026 -
Southern States Mazda responded
Our team enjoyed working with you to secure financing within your budget for your new Mazda MX-5. Knowing you felt your payment ceiling was respected and you received a great rate without wasting time means a lot to us. Ben will be pleased to hear you found his guidance professional and engaging.
Ben was extremely knowledgeable and helpful.
Questions were answered quickly and clearly. The experience was very enjoyable.
Questions were answered quickly and clearly. The experience was very enjoyable.
More
by markiteightdude98
Verified Customer
Verified Customer
Sep 23, 2026 -
Southern States Mazda responded
Our team enjoyed helping you with the purchase of your new Mazda3. Knowing that Ben answered your questions clearly and made the experience enjoyable means a lot to us.
Ben was super helpful with the car buying process!
Very responsive and timely, would recommend
Very responsive and timely, would recommend
More
by Sophia Zou
Verified Customer
Verified Customer
Sep 20, 2026 -
Southern States Mazda responded
Knowing that Ben’s guidance made your Mazda CX-5 purchase smooth means a lot to our team. We’re glad you found our communication responsive and timely, and your willingness to recommend us is truly appreciated. Enjoy every drive in your CX-5!
The salesperson,Ben, was outstanding with his knowledge.
He anticipated my questions and gave thorough answers. Pleasant to work with and I'd recommend him to everyone.
He anticipated my questions and gave thorough answers. Pleasant to work with and I'd recommend him to everyone.
More
by MELJGRAY93
Verified Customer
Verified Customer
Other Employees Tagged:
Ben Roark
Sep 19, 2026 -
Southern States Mazda responded
Your note about Ben anticipating your questions and providing thorough answers underscores our commitment to knowledgeable service. Knowing that his expertise made your Mazda CX-50 purchase go smoothly means a lot to our team. We appreciate your recommendation of Ben to others.
Ben was really helpful and knowledgeable.
I am happy with the trade and the car
I am happy with the trade and the car
More
by WORTHEN99
Verified Customer
Verified Customer
Other Employees Tagged:
Ben Roark
Sep 10, 2026 -
Southern States Mazda responded
Our team enjoyed assisting you through your Mazda3 purchase. We’re delighted Ben could share his expertise and that you’re happy with both your trade and new Mazda3.