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Southern States Hyundai
Raleigh, NC
600 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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600 Reviews of Southern States Hyundai
January 06, 2016
I'm very pleased with my new car....... Overall, I've no complaints about my experience at Southern States Hyundai.......It appears to be a no pressure, laid back and pleasant environment to Overall, I've no complaints about my experience at Southern States Hyundai.......It appears to be a no pressure, laid back and pleasant environment to purchase a vehicle, but there are certain policies and procedures that should be changed/addressed regarding pricing, trade value and financing.............. More
by CREG39
Verified Customer
January 05, 2016
Very please This is the second Hyundai I have purchased in the last four months, dealt with Napolean both times, very friendly, knowledgeable and professional, wi This is the second Hyundai I have purchased in the last four months, dealt with Napolean both times, very friendly, knowledgeable and professional, will go back to Southern States as soon as I need another vehicle Also dealt with sales manager Cas, only good things to say about him as well, no nonsense, just wanted to make a deal on the car, I was very pleased with the transaction More
by STSOSO44
Employees Worked With
NAPOLEAN AND CAS
January 04, 2016
My Mew Car Paul was very helpful in my obtaining what I wanted at the needed price.Was very concerned of my needs. Had the car cleaned nicely. Personable. Paul was very helpful in my obtaining what I wanted at the needed price.Was very concerned of my needs. Had the car cleaned nicely. Personable. More
by LYERLY80
Employees Worked With
Paul, finance guy
January 01, 2016
Love my new Tuscon! I knew what I wanted, and the salesperson was so very helpful in letting us take a lengthy test drive over a variety of roads so I could feel the qual I knew what I wanted, and the salesperson was so very helpful in letting us take a lengthy test drive over a variety of roads so I could feel the quality of the vehicle and how quiet it was even on rough roads. He did a great job explaining & demonstrating features of the vehicle. More
by KCOLLINS388
Employees Worked With
Dennis Washington
December 29, 2015
Pretty Work Excellent salesman, good first impression. I will recommend him to my friends. The person who received my payment (in full) could use some more trai Excellent salesman, good first impression. I will recommend him to my friends. The person who received my payment (in full) could use some more training. More
by JWJ3006
December 28, 2015
Very poor customer service After I purchased my 2016 Hyundai Elantra in September, I left my old Honda at the dealership since I did not trade it in. My salesperson, Napoleon sa After I purchased my 2016 Hyundai Elantra in September, I left my old Honda at the dealership since I did not trade it in. My salesperson, Napoleon said that would be fine. When I went to pick it up 2 weeks later the GM had it towed. I spoke to him and my salesperson and they said they couldn't do anything. By the time I found out it had been towed and contacted the towing company, it cost me $510 to get it out of impound. It would of cost me over $900 but the towing company was sympathetic and since I did not even know it had been towed they only charged me the $510. Now the dealership that I have to do service with won't even return my calls or emails. More
by armyvet
Employees Worked With
Napoleon Bonaparte, Brian McInerney, Alex Miller
December 24, 2015
Very informing, helpful and overall great experience Will definitely be returning for future service! From start to finish was a smooth process! Finance was informative and helpful and quick! Best car bu Will definitely be returning for future service! From start to finish was a smooth process! Finance was informative and helpful and quick! Best car buying experience... More
by R.RICHARDSON.USREY
Employees Worked With
Kay Greer and Alex in finance
December 22, 2015
Excellent deal and car buying experience A work mate of mine came to work bragging about the fantastic deal he got on a Hyundai Sonata Sport. I was in the market for a new car too. I got a gr A work mate of mine came to work bragging about the fantastic deal he got on a Hyundai Sonata Sport. I was in the market for a new car too. I got a great car for a fantastic price. More features than I was expecting for the $$. I love the car. Could not be happier with this car buying experience! More
by LBELL29812
Employees Worked With
Dennis Washington
December 21, 2015
Easiest Car Purchase Ever Napoleon made this car buying experience the easiest I have experienced! I will recommend not only Southern States Hyundai to my friends, but I will Napoleon made this car buying experience the easiest I have experienced! I will recommend not only Southern States Hyundai to my friends, but I will specifically refer everyone to Napoleon. Thank you!!!! More
by ANWSMITH0508
December 17, 2015
Not honest people They are not trust worthy to their word. They had promised to hold a check for deposit untill the 25 of December and comes the 15th of December and th They are not trust worthy to their word. They had promised to hold a check for deposit untill the 25 of December and comes the 15th of December and they deposited the check causing Christmas for my family to be ruined. NEVER AGAIN. More
by RICONEWLIN
