Southern States Hyundai

Impossible to Speak with Service Rep Dropped of my car on Friday Nov 25th 2016 - never heard a word back from the service adviser despite her assurance that she would call later that same Dropped of my car on Friday Nov 25th 2016 - never heard a word back from the service adviser despite her assurance that she would call later that same day. Called on Nov 26th asking for status - service adviser was not working, another adviser took my name and number - this time I got a call back to tell me that NOTHING had been done with my car. NO ONE had even looked at the tilt/sunroof - informed I would get a call "for sure" on Monday morning. It is now 3:10 pm - left voice messages, none of the advisers are answering their phone. It's going to rain tonight and I can't even get a chance to ask that my car be parked inside to avoid rainwater coming through the partially closed tilt/sunroof let alone what the problem is with the tilt/sunroof. Poor communications equals poor customer service. More

?? Great place to buy a car. Joe Smith is a great salesperson. My wife also bought her tucson there and also had a great experience. Great place to buy a car. Joe Smith is a great salesperson. My wife also bought her tucson there and also had a great experience. More

Santa Fe Great products, great features and benefits. Very nice salesman Elijah Sanders. Very long warranty coverage, and really love the Santa Fe vehical. Great products, great features and benefits. Very nice salesman Elijah Sanders. Very long warranty coverage, and really love the Santa Fe vehical. Will definitely go back to Southern States to buy my next car. More

Excellent service I enjoyed the purchase and felt that the experience was not about them making as much money like other dealers but attempting to make me satisfied. I I enjoyed the purchase and felt that the experience was not about them making as much money like other dealers but attempting to make me satisfied. I will definitely make the drive to purchase my next vehicle at this dealership. More

Great experience Had a great and thorough experience at this dealership. They found me the car I wanted and went and picked it up for me in a quick manner! Had a great and thorough experience at this dealership. They found me the car I wanted and went and picked it up for me in a quick manner! More

Great Service Purchasing Car I purchased my car at Southern States. It did not take all day and Dennis was great. He listened to my needs and what I wanted out of my car. The tran I purchased my car at Southern States. It did not take all day and Dennis was great. He listened to my needs and what I wanted out of my car. The transaction was smooth and went quickly. I will definitely buy from Southern States agaon. More

Excellent Service We had a wonderful experience with Southern States Hyundai in Raleigh and especially Terry. He was very knowledgeable and went above and beyond in ass We had a wonderful experience with Southern States Hyundai in Raleigh and especially Terry. He was very knowledgeable and went above and beyond in assisting us with the purchase of our new Hyundai Elantra, This is our 3rd Hyundai since 1995 and we are lifetime Hyundai owners. More

GREAT SERVICE AT SOUTHERN STATES THE SALESMAN WAS KNOWLEDGEABLE OF THE PRODUCT AND HELPED NEGOTIATE A SATISFACTORY PRICE. THE FINANCE REPRESENTATIVE WAS KNOWLEDGEABLE AND PROFESSIONA THE SALESMAN WAS KNOWLEDGEABLE OF THE PRODUCT AND HELPED NEGOTIATE A SATISFACTORY PRICE. THE FINANCE REPRESENTATIVE WAS KNOWLEDGEABLE AND PROFESSIONAL. EXPLANATION OF THE VEHICLE'S FEATURES WAS VERY HELPFUL. More

Amazing staff! Our time here was wonderful! Joe Smith was the sales associate whom helped my daughter and I, and he was very friendly. My needs were definitely consi Our time here was wonderful! Joe Smith was the sales associate whom helped my daughter and I, and he was very friendly. My needs were definitely considered and made a top priority. He was very unbiased with what car to buy to buy my daughter. All of the staff we worked with were friendly and very respectful. My experience with them made me feel like they were friends! Definitely will recommend this dealership. More

Great job. Great customer service. I love my new car and I will return in the future and definitely recommend new customers to the Southern States Hyundai Dealer Great customer service. I love my new car and I will return in the future and definitely recommend new customers to the Southern States Hyundai Dealership. More