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Southern Oregon Subaru

Medford, OR

4.9
676 Reviews

3103 Biddle Rd

Medford, OR

97504

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676 Reviews of Southern Oregon Subaru

December 05, 2023

I've bought 2 cars from these folks. . They still haven't messed up yet. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Eaton, Stephan Abrams
Dec 12, 2023 -

Southern Oregon Subaru responded

Pete, Happy to be of service and we certainly appreciate your repeat business!

December 05, 2023

The staff were very helpful and not only did they take care of my trade in but now I'm driving my dream car! More

by rickiehacker31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Adams, Levi Hurd, Chris Fipps
December 05, 2023

Knowledgeable, Reliable, Thorough & fair; Staff--at every level--makes the difference being above the rest! More

by JULIE.REAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Rawstern, Nick Knutson, Ben Eaton, Craig Pena, AJ Medina, Stephan Abrams, Matt Young
Dec 05, 2023 -

Southern Oregon Subaru responded

Thank you, Julie. We are grateful for your kind words. Have a spectacular day!

December 04, 2023

SO Subaru service has always been exceptional and we have owned five Subarus over the past 18 years. Stephan, Drew, and Ben, most recently, have been attentive and kept us updated as evaluation/repairs proc More

by MOATSV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Abrams
Dec 12, 2023 -

Southern Oregon Subaru responded

Thank you so much for taking time out of your day to leave us a review! It's much appreciated! We'll be here when you need us!

December 03, 2023

I never felt pressured to purchase a vehicle. My salesman Josh was friendly, patient and helpful. I will surely recommend this dealership and sales person to others. More

by CHARLENE.PARENT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh, Bob Adams, John Bermea, Rick Aarons
December 03, 2023

I have most always experienced fabulous customer service by their Service Department team. I always see familiar faces when I’m there, so that tells me that Southern Oregon Subaru is doing something right t More

by CARINHUMPHREYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name - it might have been Sarah
Dec 05, 2023 -

Southern Oregon Subaru responded

Thank you, Carin. Yes, Sarah, and she asked that we thank you for your kind words as well as for your business. Have a great day!

December 02, 2023

Great work, great service! Will be back for oil change soon. Also thanks for scheduling so quick! More

by Dean ALTENHOFEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Abrams
Dec 12, 2023 -

Southern Oregon Subaru responded

Thanks Dean! Great to have you for service and we appreciate the kind words! Stephan

December 01, 2023

I would give 4. 5 stars , given wait time of 1.5 hours was longer than expected for engine oil change and filter replacement. The staff was welcoming, I believe her n More

by SJam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Abrams
Dec 12, 2023 -

Southern Oregon Subaru responded

Thank you for your review! We have revamped our express drive recently and you could say it's under "new management"....wait times and waiting room have all been our focus recently! Thanks for giving us a shot and we will see you soon! Stephan

December 01, 2023

Subaru owner since 2001 and have always used dealership for service because they know what they are doing, the price is comparable and my car gets washed More

by BRADLORRAINE70
Recommend Dealer
Yes
Employees Worked With
Damian, Stephan Abrams
Dec 12, 2023 -

Southern Oregon Subaru responded

Thank you so much for the endorsement! We work hard to make sure our prices are comparable and love helping our customers! Stephan

November 30, 2023

Everyone is pleasant and professional and service is reasonably timely. But the expense took my breath away, especially when the base service price increased $200 from what I was quoted when I made the More

by QUEENBEADER5900.MS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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