Southern Nissan Chesapeake - Service Center

Same as last question. Chrysler has had my car for over a week. I am not happy Chrysler has had my car for over a week. I am not happy More

Rolland is always very busy, but he takes the time to make sure everyone gets taken care of. He is a superstar. Overall I am very pleased with the service department. make sure everyone gets taken care of. He is a superstar. Overall I am very pleased with the service department. More

Service done: 1. Oil change 2. State inspection What i did not like: 1. My appointment was at 10 30am and my car wasn't done until close to 1pm. 2. No snacks i Oil change 2. State inspection What i did not like: 1. My appointment was at 10 30am and my car wasn't done until close to 1pm. 2. No snacks in the lobby area. Sitting for service that long I can only use so much money to buy snacks. 3. The reason it took so long based off the Rep was because I only had a oil change scheduled not a state inspection. I don't know what he was talking about. When I booked my appiintmemt over the phone, I told the Phone Rep I would need those, so still not an excuse for over 2 hours. 4. No status update on my vehicle. I had to walk to the service area and ask myself. 5. The Rep didn't make me feel welcomed. Will spend my money at Hall Nissan of Va Beach. This place didn't want to sell me a vehicle now service is horrible. Can't win here. More

Always friendly staff, they do a good job, the wait time has always been reasonable, and I will continue to go back. has always been reasonable, and I will continue to go back. More

Very pleasant staff who explain everything in a way you can understand. I was given a time of two hours and the car was ready within that timeframe. can understand. I was given a time of two hours and the car was ready within that timeframe. More

Everything went wonderful. My car was in and out for my inspection in one hour. Would highly recommend My car was in and out for my inspection in one hour. Would highly recommend More

This dealership is conveniently located near my home, so it is for me to visit frequently. Staff is nice and this place has a nice lobby to use while awaiting service on your vehicle. it is for me to visit frequently. Staff is nice and this place has a nice lobby to use while awaiting service on your vehicle. More

Great communication kept me informed as to what is going on with my vehicle service on with my vehicle service More