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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
923 Reviews

923 Reviews of Southern Nissan Chesapeake - Service Center

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February 02, 2025

Excellent customer service, i was in and out in a timely manger, car was services and already in Inde an hour More

by substscs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Everyone is friendly and has great customer service. They are easy to talk to and take the time to explain what's needed. More

by mkirbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Very pleased with service and everyone very friendly and professional. Job done in timely manner More

by sandrabutler0529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Quick and no hassle was our first service . Tv and coffee while you wait. See u again in April. More

by seemurphy97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

I was told it would be a 3 hour wait but it only took 1hr. More

by bjohn4425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

M’Tazi was professional and courteous as always. She let me know my options and kept me informed of the progress on my vehicle . More

by DEB2657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Excellent service, going above and beyond to help get my vehicle in for service that same while the problem was happening. More

by dpete2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 30, 2025

This dealer is very accommodating and always manages to give me the best price on service, and it’s easy to make an appointment. More

by RMSNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 30, 2025

Very satisfied with all work performed. Roland and the team helped me greatly in working through the needed repairs. More

by REDCIVIC100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gino Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Roebuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Markez Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Star Johnsonbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis
Jan 30, 2025 -

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 30, 2025

Work on vehicle was completed quickly and the service advisor provided quailty service before and after the vehicle was completed. More

by Rxm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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