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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
455 Reviews
Call Service Center (757) 264-9866

455 Reviews of Southern Nissan Chesapeake - Service Center

Sort by
March 21, 2024

Always available to help and assist me with problems. They have solutions to resolve the problem More

by Alstonkalvin
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
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Mar 26, 2024 -

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
March 20, 2024

My experience was amazing. They performed the service in a timely fashion with excellent quality. They also answered all of my questions accurately More

by NATESMITH295
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mtazi Payne
Report | Print
Mar 20, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
March 20, 2024

I returned for a reinspection. It was quick and easy. M'tazi sure knows her stuff More

by nuyorkwolf
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
Report | Print
Mar 21, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
March 19, 2024

One issue. Called multiple times for the service department with no one answering. All else good. More

by Lloyd
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
Report | Print
Mar 20, 2024 -

Southern Nissan Chesapeake responded

We appreciate your feedback and are eager to better your return experience.

Helpful
March 19, 2024

Great customer service. The got me in rarer quickly and did a great job with my car! Thank you! More

by EBONYJORDAN2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
March 16, 2024

Website was terrible when setting up appointment for service. . Waiting room tv was loud as was the music in lobby; both were competing with each other. I see the name of dealership has changed from Ha More

by NBERTERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Southern Nissan Chesapeake responded

"NBERTERO" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
March 14, 2024

Usually deal with Mr Bright. Always leave confident it was done right. SERVICE writers are always ready to help. More

by Batterup1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Bright
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Mar 14, 2024 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
March 14, 2024

Treated with respect and courtesy. Always enjoy my time at this dealership. Nice people to deal with. More

by Charle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2024 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
March 13, 2024

The service was fast. Quality was excellent. Appreciate the hospitality of all of the workers. More

by dejanayew
Recommend Dealer
Yes
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Mar 13, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
March 11, 2024

Very efficient and helpful. Gave me some information I wasn't aware of. Took care of all my needs. Roland was exceptional!! Keep him. We need more employees like him in customer More

by Joy4714
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roland
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Helpful
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