Southern Nissan Chesapeake - Service Center
Chesapeake, VA
457 Reviews of Southern Nissan Chesapeake - Service Center
Great, there haven't been any issues since I got my nissan kicks. Thanks guys nissan kicks. Thanks guys More
Everything requested was done. Timely updates were provided as well. I am satisfied with the service. Timely updates were provided as well. I am satisfied with the service. More
Excellent service. The wait for oil change was a little longer than anticipated. However understood the shortage. The wait for oil change was a little longer than anticipated. However understood the shortage. More
Quick service great deal with coupon. Will be back when we get the next coupon Will be back when we get the next coupon More
Great service! Very friendly and kept me up to date on repair! Very confident with Rolands service.. Very friendly and kept me up to date on repair! Very confident with Rolands service.. More
Fast, knowledgeable, friendly and polite. I also have a great experience when I visit this location. I also have a great experience when I visit this location. More
Great service! !! Staff was friendly. Service was quick. I like the ability to see into the work area. The only thing I can say was a negative was the waiting area s !! Staff was friendly. Service was quick. I like the ability to see into the work area. The only thing I can say was a negative was the waiting area seating wasn't clean nor the coffee area. Overall it was a 10 in my book. More
There’s obviously been a change in management or corporate oversight at this location since I purchased my Nissan in 2016. The service at this location was so below my standards that I started takin corporate oversight at this location since I purchased my Nissan in 2016. The service at this location was so below my standards that I started taking my car to Hall NIssan in Virginia Beach for the past 5 years. In any case, I decided to try this location again as I was in dire need for someone at Nissan to perform some type of diagnostic or inspection on my car because rain water would leak into the car. M’Tazi provided exceptional customer service from the start of my visit, kept me informed through out to let me know what was being done and how soon I would have my car fixed. M’Tazi answered all of my questions and then some. I have some other things that I need to get fixed and all of my questions were answered as well. I’m not sure which technician performed the work, but I appreciated the fact that he allowed my car to air out before I picked it up. Also, I need to add that previously, this dealership never offered shuttle service, even when I asked. M’Tazi offered shuttle service home, and confirmed whether I needed shuttle service back to the dealership. I only add one suggestion - quick wash and vacuum of the vehicles upon return to the customer. Hall Nissan Virginia Beach did provide that service. More