Southern Nissan Chesapeake - Service Center

I was very satisfied with the service that I received for my truck and the advice my truck and the advice More

Problem was discovered and dealt with. I feel Southern Nissan was dependable. I feel I can go back anytime. I feel Southern Nissan was dependable. I feel I can go back anytime. More

They were pleasantly kind. & upfront on everything that I needed for my vehicle.. I also did not have to wait all day for my service. & upfront on everything that I needed for my vehicle.. I also did not have to wait all day for my service. More

She is the best customer service rep . Always helpful. Helps any way she can .Just a blessing Always helpful. Helps any way she can .Just a blessing More

I can depend on getting top notch service when coming to the Steeler and I am not a big fan of large dealership the Steeler and I am not a big fan of large dealership More

Very professional, always friendly and informative. Always going the extra mile to ensure things are done properly with my truck. Always going the extra mile to ensure things are done properly with my truck. More

Service was quick they called me to let me know what the issue was offered a price and the job got done completed quickly issue was offered a price and the job got done completed quickly More

The service advisor I dealt with on Saturday morning has no integrity! He wasn't going to tell me about the service technician forgetting to install my oil filter and backing up with my vehicle and getting no integrity! He wasn't going to tell me about the service technician forgetting to install my oil filter and backing up with my vehicle and getting oil all over the garage floor. I was in the showroom a minute before talking to Q Powell about being interested in the new Pathfinder's. He had to take a phone call and That's when I noticed two women sitting at the window facing the garage waving their hands, and trying to get someone's attention. I noticed my vehicle was the one backing up. As I walk towards the glass I could hear the women saying. Oh my gosh there's oil all over the floor. That's when I learn that he forgot to put the oil filter on. I decided to wait inside the waiting area to see if somebody was going to tell me what happened. I had to wait another 30 minutes for the guy to redo my oil. The service advisor came and got me and told me my vehicle was ready. We went to the counter and I was getting ready to pay and I asked him. Was there anything he needed to tell me? He said no, I said you weren't going to tell me about the technician forgetting to put the oil filter on and getting oil all over the garage floor. His response was no. I told him straight to his face. He has no integrity! Also told him it was pretty messed up that he wouldn't tell me something had happened to my vehicle. He proceeded to tell me nothing catastrophic happened. My question the management is is this how you do business? If the customer doesn't see you make the mistake then I guess it didn't happen. More

Great, there haven't been any issues since I got my nissan kicks. Thanks guys nissan kicks. Thanks guys More

Everything requested was done. Timely updates were provided as well. I am satisfied with the service. Timely updates were provided as well. I am satisfied with the service. More