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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
455 Reviews

455 Reviews of Southern Nissan Chesapeake - Service Center

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April 28, 2024

The dealership is good overall. There is a significant lack of customer parking currently that makes pick-up and drop off awkward. More

by HAMPTONAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry
May 01, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to provide us with this feedback.

April 28, 2024

Booked an appointment for the next day. Was seen on time. Preston Villas was my advisor. He was super helpful, kind, and personable. Very pleased with the service I received. 10/10. More

by CHRISTINA.R.VEGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Villas
May 01, 2024 -

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 27, 2024

I always get great customer service and they make sure my truck is in the best shape. More

by schlaffer92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 27, 2024

I like the customer service aspect of your team. They make your visit personal able. More

by JPOYNER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 26, 2024

I am very pleased with the service I have received at Southern Nissan. Roland is an awesome customer service representative. Everytime I come there, he is polite, respectful, professional, and sociable. More

by nvwilson18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 26, 2024

Roland Felipe is always very courteous and knowledgeable. He takes the time to explain the findings and what is needed. More

by Ateshar
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 26, 2024

Easy scheduling, got my car in the next day. Didn't pressure me work on I couldn't afford. I was given a check sheet on what was needed so I can plan accordingly. Frendly and clean. I well conti More

by diamondgranch1958@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 25, 2024

I arrive early for my appointments and I was seen on time I was in and out everything was awesome good customer service will recommend 👍🏾 More

by VNM1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 25, 2024

The members of the dealership provided me with very good customer service when I purchased my vehicle. More

by BAW02
Recommend Dealer
Yes
Employees Worked With
Joel Morancy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Beaudoin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 25, 2024

The service is excellent I has several things I need so to my vehicle. Once the service was complete I was completely satisfied. My 2020 Rogue felt like New again. Thank you for excellent service. More

by dminns8262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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