Southern Nissan Chesapeake - Service Center

I’ve bought my car over here multiple times to be fixed and I’ve only had it for a year and a half. Been having problems with it since the day I got it but haven’t really been able to get anyone to help me and I’ve only had it for a year and a half. Been having problems with it since the day I got it but haven’t really been able to get anyone to help me properly every time I bring the car over there. I’m being told to take it somewhere else or that they can’t find the problem But was willing to take the 5000 cash that I paid down thinking that I was gonna walk away with a decent car for myself and my three kids More

Great customer service and communicating with customers. Ms. Payne has always been phenomenal and has been a staple for who we expect to see to receive wonderful service. Ms. Payne has always been phenomenal and has been a staple for who we expect to see to receive wonderful service. More

Both the person who did my intake and the person who performed the work on my truck were top notch. Professional. Helpful. Courteous. performed the work on my truck were top notch. Professional. Helpful. Courteous. More

Great communication through the entire process from scheduling to picking up! Top notch customer experience with positive outstanding team interactions. scheduling to picking up! Top notch customer experience with positive outstanding team interactions. More

It was fast and he told what needed to be fixed and they replaced my light bulbs replaced my light bulbs More

The communication was excellent. My needs were met and everything explained in detail. Outstanding service My needs were met and everything explained in detail. Outstanding service More

It was great to have Roland update me on the hour. But it is important for the films showing the process of why the car did not make inspection. It was like I was there, viewing it myself. But it is important for the films showing the process of why the car did not make inspection. It was like I was there, viewing it myself. More

They were prompt based on my appointment and very friendly. I love Nissan service team friendly. I love Nissan service team More

As always amazing service and top notch care, its great working with them to look after my vehicles working with them to look after my vehicles More

M'tazi Payne did a excellent job I would refer Nissan dealership to other people in the future dealership to other people in the future More