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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
993 Reviews

993 Reviews of Southern Nissan Chesapeake - Service Center

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April 02, 2025

Excellent service She’s a excellent service advisor that mechanic that worked on my car did an excellent job thank you More

by WBURT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

I had a 10 am appt. and my car wasn't looked at till after 1pm. No one answers phones in the services dept. I was told my car would be ready Monday, it was not. More

by E_shows08
Recommend Dealer
No
Employees Worked With
It wasn't one individually person.
March 31, 2025

U all were very respectful and the manager in explained. everything. He is a down to earth person. More

by wandabowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

The service was excellent. I had an appointment and drove right in the bay. The service rep was very friendly and he got me registered in no time. I will continue to bring my c More

by MsHope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Mrs Payne is always professional, kind and hard working. The Best Customer Service Representative and gets the job done I' ve ever meet. More

by ERICALEWIS1971
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
March 28, 2025

I have not been with Southern that long for I ourchased my car under Hall Nissan. So far, so good. More

by TURNERPM
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric King
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Raphael
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Roland was superb. Our 2017 Nissan Altima has an issue on CVT and is a recall by Nissan. I hope that this service center cater to fixing Nissan recall. More

by Em
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Did not get very many callbacks on how the car was coming along other than that everything was good More

by Butch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Good job with Jamie at Southern and Newport News body shop
March 27, 2025

Everyone was helpful and loved the video of my vehicle problems. Service Department was great More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
March 26, 2025

My experience with Nissan dealership is one that I continue to find top tier quality! More

by Gibsonthelma61
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Felipe
1
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