Southern Nissan Chesapeake

The Salesperson, Mr. Johnson really did a great job. He discussed the vehicle features and payment well. Also the internet price matches the price they presented to me, and it fits my budget. Also the cust discussed the vehicle features and payment well. Also the internet price matches the price they presented to me, and it fits my budget. Also the customer service desk are friendly. More

The dealership paid close attention to details and my preferences and really personalize the deal for me! I was really happy with my pinstipe!...... Even the smallest detail Counts! preferences and really personalize the deal for me! I was really happy with my pinstipe!...... Even the smallest detail Counts! More

Hello, This all started with an invitation to a Tent Hello, This all started with an invitation to a Tent Sale at the Western Branch Hall Nissan. What prompted me to attend...was the very personal 'h Hello, This all started with an invitation to a Tent Sale at the Western Branch Hall Nissan. What prompted me to attend...was the very personal 'handwriting' of my name and address on the envelope. In this day, most mass mailings have computer made, glued labels. There are plenty of Nissan dealerships between where I live in Va Beach and the Western Branch location in Chesapeake...but that is where I ended up; because of that 'connection' I felt from the invite. My experience at the Western Branch Hall Nissan was very rewarding. My daughter and I were greeted as soon as I parked and not just told where the 'Internet Team' were, but we were escorted directly to the Sales person, Taryn. Taryn, Dominique, Shawn and Christine each played an integral part in making this a memorable day. The day I drove home my very 1st...brand new car! I purchased a pretty Silver 2011 Nissan Altima. I really appreciated how the they worked with me to accomplish what I wanted. Taryn, Dominique, Shawn, Jesse, Christine and Rick were each very friendly, forthcoming and cordial; treating us with the utmost respect and displaying an abundance of true professionalism. Thank you Western Branch Hall Nissan! Faye P Combs More

I enjoyed my experience at Hall Nissan. The customer service was fantastic. It was a no haggle process concerning the amount for my trade in and the price for the new car. The delivery process for my ne service was fantastic. It was a no haggle process concerning the amount for my trade in and the price for the new car. The delivery process for my new car went very smooth. Everyone was very helpful and respectful. Ms. Paulino deserves a 5 star rating for the level of customer service she provides. This is my second purchase from Hall Nissan and I am very satisfied with my experience. More

Me and my wife spent 7 hours at the dealership to find out the told us to go to our credit union to pick up the check. They keep showing us car way more then what we wanted to spend. Our salesperson was c out the told us to go to our credit union to pick up the check. They keep showing us car way more then what we wanted to spend. Our salesperson was clipping her toe nails at her desk in front of us. I was trading in a car that was left to me by my dad who died. I told them at the dealership what the Nissan motor acceptance corp. in advanced before we went there. When I got there at noon again I told them what was the finance company told me to do. They spoke to the finance company and they had me sign paperwork to process the trade in car. Then after being there for 6 and half hours they said I need to the finance company to get a letter and take it to DMV to transfer the title to my name. I understand that it is not a everyday that someone comes in with a car of their decease relative car to trade in. They did not know what to do but it take them 6 and half hours to tell us. They could be up front we not sure how to handle this situation can we check into it and call you. But no I have a tired unhappy baby with us sitting in this hot little office with a sales person clipping her nails two feet in front of me and wife daughter. But the whole sad part with transfer the title over to me I went online to DMV website and 5 minutes I was able to filled out and printed the form and knew what to do. What is so hard about that there is over 30 computers in this dealership and many people doing nothing just standing around and talking during the 7 hours we were there I counted 3 customers beside us. I also told them what per hour and how much money we made but they said we made $0.30 per hour under the minimum okay what ever. The bad thing about that is why can't you tell me in advanced. It is not like the dealership 5 miles down the road it is 45 miles away. The cars they was showing to us was around $21,000 when i talked to them to set up the appointment I told them what the price range I was looking at was $15,000 and again when we got there I told them again. So when we went out to look at car on the yard. She showed us cars that had the equipment we were looking for and more. I asked her what the price are for the ones we liked out of the ones she showed us. She did not know I asked are these in my price range and she said yes. So we test drive three cars and picked one as the one we will buy. So she worked up price for the car and payments based on how many years we will finance it for. When I show the price for the car it was $21,000 I said that too high I stated I want a car at $15,000 did any of the cars we tested were in the price group. She went and checked and none of them were. This is making me mad it seams like they are not listening to anything I'm saying. I worked in sales for 11 years and I know to listen to the customers and show them what they need and know the price range they are working in and only show them product in the range. Me and my family was very upset with the experiences we took the paper work to take to the bank. When we got home we sheared the paper work and said we will go somewhere else which we did. We went the next day to a different dealership and bought a car we were in and out of that dealership in 2 and 1/2 hours. I have owned 3 Nissan car I bought from another Nissan dealer and the service was so much better. I will not send no one to this dealership. More

Great Dealer! My experience was positive from start to finish - every employee was extremely friendly and very helpful. I leased my car and will definitely consider this dealership for another lease or pu finish - every employee was extremely friendly and very helpful. I leased my car and will definitely consider this dealership for another lease or purchase once this one is up. I got a 2011 Pathfinder and LOVE it! Christine Paulino, Jesse (finance guy) and Mike Funk were GREAT to work with throughout the entire process. More

My credit score was very low but they worked with me to get my car financed. I'm glad I went to them and hope I can continue to do business with them. I need to get a few things done to my car and I hope i get my car financed. I'm glad I went to them and hope I can continue to do business with them. I need to get a few things done to my car and I hope it works out alright. I recommend Hall Nissan on Western Branch Blvd to others. I know they have a car to suite the needs of others. I would like to thank everyone that had a hand in my car purchase. More

Had a great experience and am enjoying the vehicle. Look forward to a long relationship with the car. Thanks to everyone there that we worked with. forward to a long relationship with the car. Thanks to everyone there that we worked with. More

bought a car last year from hall nissan in NewportNews, about 4 months after i bought the car i took it back so they coud check my power sterring....at that time they informed me i had a leak and of course about 4 months after i bought the car i took it back so they coud check my power sterring....at that time they informed me i had a leak and of course the expensive warrenty i had bought would not cover the 400.00 fix....i imediatly took my car to my own personall mechanic who looked and confirmed the leak...showed me what they were talking ....well 8 months or so later i take my car to the chesapeke location for my inspection and they fail my inspection for the same leak only they tell me its going to be 1300.00 for the fix, i again imediatlt take my car to my personal mechinic who looks at it and again shows me the leak....funny...it hadnt changed any....which brings me to the conclusion that eathier hall sold me a car with saftey issues, they sold me a car that wont even pass their own inpection...eathier that or they are trying to scam money outta me....one thing i know is.....i have another 2 years till this car is paid off anf i will never do bussiness with these people again......i can over look the fact they didnt give me foor mats...or that they gave me my car with no gas....or the fact they didnt even clean it....but selling me a car with saftey issues is unacceptable...buyer beware More

Overall this was one of the better places that I dealt with in the past. 2nd car I purchased new from hall. I like to go in and tell them what car I want and get the car I won't without settling for less with in the past. 2nd car I purchased new from hall. I like to go in and tell them what car I want and get the car I won't without settling for less like most dealers try to push on you. More