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Southern Nissan Chesapeake

Chesapeake, VA

4.7
939 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Nissan Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3417 Western Branch Blvd

Chesapeake, VA

23321

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Showing 939 reviews

September 28, 2021

I love everything about Nissan you guys work Really quickly they have great customer service More

by lajohnna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Spiva, Dolphus West, Ryan Neal
Sep 29, 2021 -

Southern Nissan Chesapeake responded

Hi Lajohnna, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 05, 2021

I came in yesterday to look for a 2019 nissan altima and Ryan was my helper; when I say the service was spectacular and there was no pressure to buy any extra things it is JUST THAT. The car buying experien More

by tyree
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Hanson, Dolphus West, Ryan Neal
Sep 07, 2021 -

Southern Nissan Chesapeake responded

Hi Tyree, we're happy you found our staff to be so supportive during your experience here at Hall Nissan Chesapeake. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 01, 2021

Found what I was looking call it down size truck price and interested rate perfect. Sales staff awesome. Highly recommend. Friendly no pressure or used car sales pitch. More

by Larry hherndon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Hanson, Dolphus West, Ryan Neal
Sep 03, 2021 -

Southern Nissan Chesapeake responded

Hi Larry, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 16, 2021

Ryan and his manager are the best! They make sure that i'll get all the help i need despite of my bad credit. ThankYouSoMuch!!! More

by Careen.abeleda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Neal, Chris Repstein
Aug 17, 2021 -

Southern Nissan Chesapeake responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 14, 2021

My initial experience was positive with a young man by the name of Ryan Neal. However I somehow got another guy somehow that somehow tried to convince me that he needed my bank statements before he could More

by Marioscabservice
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dolphus West, Ryan Neal, Chris Repstein
Aug 16, 2021 -

Southern Nissan Chesapeake responded

Thank you for your feedback. It’s to our understanding you have been in contact with our General Manager, Steve Spiva, regarding your concerns. If we may be of further assistance, please contact Steve directly, at 757.673.8005. Thank you.

August 11, 2021

These guys are Very professional and knowledgeable…exceeded my expectations I will definitely refer this dealership to others!I am very satisfied with my experience here. More

by Memi_109
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dolphus West
Aug 14, 2021 -

Southern Nissan Chesapeake responded

Hello, we're so glad that we were able to go above and beyond your expectations! Thanks for the recommendation, and have an amazing day!

May 27, 2021

Cori was able to facilitate one of the smoothest new car purchases I've ever had. She was able to answer all my questions quickly, and did not hesitate to find the answer if she does not know. I'd recommend More

by jeonyx89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dolphus West, Bernard Branch, Cori Pleasants
May 29, 2021 -

Southern Nissan Chesapeake responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 25, 2021

I've had better customer service at a hospital. The GM was extremely rude. He made no effort to help at all and almost cost the company the entire sale with his rudeness and lack of customer service etiqu More

by Should've went elsewhere
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Hanson, Eric King, Steve Spiva, Dolphus West
Jun 07, 2021 -

Southern Nissan Chesapeake responded

Thank you for your feedback. Our General Manager, Josh Heaton, would like the opportunity to speak with you personally regarding your experience. Unfortunately, he has been unsuccessful in reaching you via phone and has been unable to leave a voicemail. At your convenience, please contact Josh directly at 757.631.7600, or send us a message privately via the DealerRater portal with your preferred contact method and the best time to reach you. Thank you.

April 14, 2021

I’m so disappointed by what happened to me today after sitting there for nearly 2 damm hours to come back and tell me come back in 6 months cause I had infraction on my bank statement and also to tell me More

by Laurd24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Hanson, Dolphus West, Kayla Lankford, Jose Avila
Apr 14, 2021 -

Southern Nissan Chesapeake responded

Lourdes, thank you for your feedback. We are sorry to hear that you feel you’ve had a less than positive experience with our dealership. Unfortunately, at this time we are unable to come to an agreement on terms for your vehicle of interest. If we may be of further assistance, please reach out to our General Manager, Steve Spiva, at 757.673.8005. Thank you.

Apr 14, 2021 -

Laurd24 responded

No comments

March 22, 2021

M'Tazi went above and beyond my expectations in customer service! Patrick dropped me off and picked me up and was very professional. He kept his mask on the whole time!!! It was my first time visiting Hall More

by sewblessdsunsets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick , M'Tazi Payne
Mar 23, 2021 -

Southern Nissan Chesapeake responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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