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Southern Nissan Chesapeake
Chesapeake, VA
1,126 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Nissan Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,126 reviews
April 04, 2024
Great service! Very friendly and kept me up to date on repair! Very confident with Rolands service.. Very friendly and kept me up to date on repair! Very confident with Rolands service.. More
by BHLBUFFY
Verified CustomerEmployees Worked With
April 04, 2024
Fast, knowledgeable, friendly and polite. I also have a great experience when I visit this location. I also have a great experience when I visit this location. More
by MJAY6607
April 04, 2024
Great service! !! Staff was friendly. Service was quick. I like the ability to see into the work area. The only thing I can say was a negative was the waiting area s !! Staff was friendly. Service was quick. I like the ability to see into the work area. The only thing I can say was a negative was the waiting area seating wasn't clean nor the coffee area. Overall it was a 10 in my book. More
by uniquestorm
April 04, 2024
There’s obviously been a change in management or corporate oversight at this location since I purchased my Nissan in 2016. The service at this location was so below my standards that I started takin corporate oversight at this location since I purchased my Nissan in 2016. The service at this location was so below my standards that I started taking my car to Hall NIssan in Virginia Beach for the past 5 years. In any case, I decided to try this location again as I was in dire need for someone at Nissan to perform some type of diagnostic or inspection on my car because rain water would leak into the car. M’Tazi provided exceptional customer service from the start of my visit, kept me informed through out to let me know what was being done and how soon I would have my car fixed. M’Tazi answered all of my questions and then some. I have some other things that I need to get fixed and all of my questions were answered as well. I’m not sure which technician performed the work, but I appreciated the fact that he allowed my car to air out before I picked it up. Also, I need to add that previously, this dealership never offered shuttle service, even when I asked. M’Tazi offered shuttle service home, and confirmed whether I needed shuttle service back to the dealership. I only add one suggestion - quick wash and vacuum of the vehicles upon return to the customer. Hall Nissan Virginia Beach did provide that service. More
by PatDLucas22
April 02, 2024
Everyone is nice and professional and the business is very clean I will continue to come back very clean I will continue to come back More
by Mrs.bgreen06
April 02, 2024
Ok Facility was nice. Restrooms were Clean. Staff friendly. Website's auto chat is annoying and keeps popping up every chance it gets. Overall pleasant experience. Restrooms were Clean. Staff friendly. Website's auto chat is annoying and keeps popping up every chance it gets. Overall pleasant experience. More
by johnmarksoriano
Employees Worked With
Julian
Steve
Gino
April 01, 2024
Since the sale of the dealership the transition with service department has been very good with M. Payne. I initially had a problem with another service representative when I had oil and tire rotation. service department has been very good with M. Payne. I initially had a problem with another service representative when I had oil and tire rotation. More
by Turnerpm726
April 01, 2024
All issues diagnosed with my vehicle were outlined in a straightforward and simple manner. I was advised on the best course of action yet also allowed to dictate the maintenance provided. straightforward and simple manner. I was advised on the best course of action yet also allowed to dictate the maintenance provided. More
by dcturman1229
Employees Worked With
M'Tazi Payne
March 30, 2024
I was not pleased with the person at check in. He verified that I had an appointment and then informed me that it may take a while because of end of the month inspections. My opinion is that the r He verified that I had an appointment and then informed me that it may take a while because of end of the month inspections. My opinion is that the reason to have appointment times available, is so that I, the customer can decide how long I can expect to wait. Don't offer appointment times if they can't be honored due to end of the month demands. There will always be an end of the month increase. I think better planning and resource management would minimize the need to tell a customer with an appointment that there will be extra delay. More
by winston.langham
