Southern Nissan Chesapeake

Heated Seats and a Navigation System I was involved in an accident and my vehicle was totaled. It was a twelve year old truck. I needed a replacement and was talked into buying a car by I was involved in an accident and my vehicle was totaled. It was a twelve year old truck. I needed a replacement and was talked into buying a car by my family. After researching cars on the internet, I decided any replacement car had to have heated seats and a navigation system. I chose Hall Nissan as my first dealership to visit and was met by a young salesman by the name of Russell Terrell. At first glance, I thought he seemed too young to be a salesman but he turned out to be a fine salesman. I told him I wanted heated seats, a navigation system and a low price. He helped me get just what I wanted and at a great price. He entertained me and my wife, he registered my new car with my insurance company, he got the title, tags and registration for me and filled my car up with gas. This is the kind of salesman that brings people back to a business for additional sales and makes it easy to recommend as the place to go when looking for a car. More

First Nissan, First Experience with Hall Nissan Chesapeake My wife and I had a list of about ten vehicles representing several manufacturers that we wanted to look at. Hall Nissan happened to be our first stop My wife and I had a list of about ten vehicles representing several manufacturers that we wanted to look at. Hall Nissan happened to be our first stop mostly because it is fairly close to where we live. We very committed to looking at most of the cars on our list before making our decision. Our first stop at Hall really was a great encounter and we spent several hours there. It wasn't till we went to another dealership in Newport News that we gained a true appreciation of how good our first encounter was. It didn't take long for my wife and I to decide to turn the car around and go back to Hall Nissan. Eric King and his manager Tim were very professional, courteous and attentive throughout our initial visit and subsequent return visit where we did end up making a purchase. We have owned a lot of different makes and models of cars throughout the years. This is our first Nissan and hopefully, it will not be our last. I would not hesitate to recommend Hall Nissan. Thank you Eric, Tim and Jesse!! More

Smiling from ear to ear My salesman's name was Bryan Cooley, he was courteous, helpful, patient and most of all I felt comfortable. My experience at HALL NISSAN in CHESAPEAKE My salesman's name was Bryan Cooley, he was courteous, helpful, patient and most of all I felt comfortable. My experience at HALL NISSAN in CHESAPEAKE was outstanding More

Best car buying experience ever! No pressure... Just friendly, professional service. Eric King is a great sales representative and he is personable and goes beyond the call of duty. No pressure... Just friendly, professional service. Eric King is a great sales representative and he is personable and goes beyond the call of duty. I just purchased a 2015 Nissan Rogue after a year of researching, comparing, and narrowing my list of possibilities. I hope the service in years to comes will be just as great. More

wonderful service My husband and I had a wonderful experience at Hall Nissan Chesapeake. Russell, Dominique, Shaye and Jamal made our car shopping experience easy, qui My husband and I had a wonderful experience at Hall Nissan Chesapeake. Russell, Dominique, Shaye and Jamal made our car shopping experience easy, quick & non-stressful. We were able to make a deal on a 2015 Nissan Rogue in about 20minutes. They were all friendly and professional and we have already recommended them to our close friends. More

I had a memorable experience at Hall Nissan Chesapeake. Hi, My name is Pierre Isaac. I just want to give a shout out to Giff McDonald at Hall Nissan Chesapeake for an outstanding customer service that my Hi, My name is Pierre Isaac. I just want to give a shout out to Giff McDonald at Hall Nissan Chesapeake for an outstanding customer service that my wife and I received from him when we bought our new 2014 Sentra. Please ask for Giff McDonald when you go to Hall Nissan Chesapeake; he will take care of you! He is professional, caring, friendly, patient, ethical, and funny. He will go the extra mile to make sure you are happy the whole time you're there. Giff, if you're reading this, thank you for everything. Thank you for your patience. I tested your patience and you succeeded! You are doing an outstanding job at Hall Nissan Chesapeake. Please keep it up! Pierre More

Absolutely miserable experience! Hmm, has anyone noticed that out of the 15 positive reviews with names posted on google reviews, 5 have the last name Foley(the name of the manager). Hmm, has anyone noticed that out of the 15 positive reviews with names posted on google reviews, 5 have the last name Foley(the name of the manager). ....Very interesting coincidence! Being as I'm not a Foley, my experience was just awful! Tried to get me to sign for an 11% APR when the Nissan Chevrolet across the street(unbeknownkst to them) had already offered a 3.56% APR. I decided to shop around to see if I could get a better rate. They wasted 3 hours of our time(I had a 2 and 4 year old with me) to even inform me of the rate. Then they tacked on 500 to the sticker price for nitrogen tires and tinted windows which I didn't even want! Very shady and the manager was extremely rude. He refused to lower my APR until I signed an agreement to buy the car! At least Rick Joyner was polite and apologized for his manager's behavior. Went back to Hall Chevrolet and spoke to Dave Jenson and was promised the car would be saved till that evening since I was ready to sign. He also marked down the car for me knowing the situation I was in. I received a call from Mr. Jenson just a hour later saying the car had been bought earlier that morning. Oddly, I received multiple calls from Hall Nissan later that day and the following day that the car was available and I could bring my trade-in at any time for a better deal. The two companies seem to be in competition even though they are both hall auto. I took my business elsewhere, thank goodness, and received a 2013 nissan with 31,000 miles vs a 2008 nissan with 82,000 miles! Paid just $1000 more, didn't have to trade in my old car, and received a loan from a family member in order to avoid any unfair interest rates. These places are so shady and treat you like an idiot who doesn't realize they can do better. Perhaps it's because I'm a single mom or female in general. Or maybe because they knew I really needed a car immediately since my 4 yr old daughter had been listed for a liver transplant. I'm not sure which, but they sure need to step their game up, particularly Hall Nissan! More

Thanks to Eric King my experience turned out to be great. First visit was a little shaky but on my second visit Mr. King made sure I spoke with the right persons to make my final division on buying my car. First visit was a little shaky but on my second visit Mr. King made sure I spoke with the right persons to make my final division on buying my car. Had it not been for Mr. King and all of his help I would not have purchased my new vehicle. He is a great salesman and was a great help to me. I appreciate all of his help and I love my new car. More

Was given a price by my salesman, Deon, who I might note is the ONLY good person I dealt with at this dealership. They let me take the car for 24 hrs and I decided it's the car I want. I brought it back a is the ONLY good person I dealt with at this dealership. They let me take the car for 24 hrs and I decided it's the car I want. I brought it back and set down w/Deon to purchase it. He brought in the paperwork and the price they had quoted me the day before (approved by the GM, John Foley) on an new 2.5 SL Altima fully loaded was now different than their original quote, it was $2,866 more. What? I asked Deon & he said, "I'm sorry, you're right, this is not the correct price we quoted you, let me go get this paperwork changed". Next thing you know, John Foley, the General Manager, shows up in Deon's office and says and I quote "Sorry, there was a miscommunication, if you still want the car you have to pay the new price we just gave you". Miscommunication? How can you have a miscommunication when you yourself, the GM approved the price you gave me yesterday? Talk about being lied to, well John Foley lied to me. I told him that's not the price he quoted me the day before and Deon even confirmed that with him, but he would not honor his original price to me. I immediately left because who would ever want to do business with people you can't trust? My sales person Deon was more than nice and I felt horrible for him, but their GM, John Foley is by far the worst GM I've ever dealt with. We buy 2 new cars every 2 to 3 years and we have NEVER experienced the crap that we experienced @ Hall Nissan Western Branch. Note, there's another review on here that calls John Foley a liar, perhaps a pattern forming? The most ridiculous part about that day, was when I got home and called Hall Nissan Virginia Beach and spoke w/Manager, Mike Dalton, and over the phone he gives me a lower price than the last price John Foley gave me. It was lower by over $1000 on the exact same Altima and I haven't even stepped foot in their dealership. I was treated so badly and I was so upset over the whole deal, I called their corporate office and reported what happened to Steve Hug. It's my understanding all of the Hall dealerships were owned by a family but they sold out and now it's owned by a huge corporation and they no longer have the customer service, respect or honesty that you get w/a family owned dealership. That was obvious to me! My story ends on a very positive note because I went to CHARLES BARKER NISSAN and was treated professionally and not lied to. They truly wanted and earned my business. My beautiful new 2.5 SL Altima, loaded with every option available, is sitting in my driveway this morning at a lower price than Hall offered it to me the first time. Bad story turned good because of Charles Barker Nissan! You know the saying "BUYER BEWARE", well I'll add to that "BUYER BEWARE OF HALL NISSAN WESTERN BRANCH"! More

MAKE SURE YOU BUY SOMEWHERE ELSE!! John Foley is a liar and doesn't help as much as he say he will... I asked him several times what my interest rate was and he tried to keep it from me. He is the "general and doesn't help as much as he say he will... I asked him several times what my interest rate was and he tried to keep it from me. He is the "general manager" and he horrible!!! I wouldn't recommend anyone to go here!! I rather drive a lemon! More