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Southern Nissan Chesapeake
Chesapeake, VA
1,131 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Nissan Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,131 reviews
May 05, 2024
Second time I have had an issue with tires not being rotated even though I requested the service and was still charged for it. Once I realized it wasn’t done I had to go back and request a refund. I use rotated even though I requested the service and was still charged for it. Once I realized it wasn’t done I had to go back and request a refund. I used to think dealers did better work than others but lately the standard portrayed and the reality are a way off. More
by est3va.et
Verified CustomerEmployees Worked With
May 05, 2024
Iet,s not a mistake again,so let's solve this and continue doing good work 👍 continue doing good work 👍 More
by wilbult
Employees Worked With
May 05, 2024
Great customer service, JOE HELPED ME OUT SO MUCH THANKS JOE. Thank you NISSIA. FOR A GREAT EXPERIENCE JOE. Thank you NISSIA. FOR A GREAT EXPERIENCE More
by tips2323
May 05, 2024
Clean, helpful, knowledgeable, trustworthy, great customer service! I recommend this dealership over others that are further away. customer service! I recommend this dealership over others that are further away. More
by Yvonne Howard
Employees Worked With
May 05, 2024
I like coming here because everyone is always nice and courteous. They try to take care of you as quickly as possible. courteous. They try to take care of you as quickly as possible. More
by BEACHHOMECATT
May 05, 2024
Very friendly, helpful , and understandable. Finish my repairs in a timely manor and offered many refreshments. Finish my repairs in a timely manor and offered many refreshments. More
by De’Shuan
May 04, 2024
The customer service was great. The Attendant explained everything to me and was very helpful. Detailed paperwork was great. The only problem was trying to get an appointment to get The Attendant explained everything to me and was very helpful. Detailed paperwork was great. The only problem was trying to get an appointment to get there. System will transfer you to service area and phone will ring forever. These went on for over a week. Had to go in person to make the appointment. Once I got there everything was great. More
by AZULDELFIN24
Employees Worked With
The young man that checked me in was very nice
May 04, 2024
The service advisor was very nice. I would love to come back when I get an oil change done. Great service! I would love to come back when I get an oil change done. Great service! More
by racheljohnson42316
Employees Worked With
May 04, 2024
AThe amount of inventory on the lot has never been as extensive as now with Southern. I was glad to see the best service writer, M’Tazi Payne and the best mechanic, Justin Barber stayed with Southe extensive as now with Southern. I was glad to see the best service writer, M’Tazi Payne and the best mechanic, Justin Barber stayed with Southern when the ownership changed. More
by Ron
May 04, 2024
People are curious and polite to customers doing their best. prices are fair for repair parts for car. Only I see what’s wrong it service wait time is to long. best. prices are fair for repair parts for car. Only I see what’s wrong it service wait time is to long. More
by Mark
