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Southern Nissan Chesapeake

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.7
1,143 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Nissan Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3417 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,143 reviews

August 08, 2024

The gentleman I dealt with was professional and courteous. I stayed on the waiting room while my truck was serviced. Check out was quick and efficient. More

by dlwb56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 08, 2024

Took car for inspection and was called stated could not open hood. However I open hood day before and nothing was wrong. I believe when they try to open they broke it More

by CARDEL.ROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roland Felipe
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Southern Nissan Chesapeake responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

August 08, 2024

Do you know on my time appointment on Wed Aug 7th at 10:00am. They doesn't fix my car for inspection. I'm waiting. I called to service fix my car for inspection. More

by jeffreyjasmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to provide us with this feedback.

August 08, 2024

Our experience with Q and Nick was amazing! They were patient and helpful throughout the entirety of this process. I know our daughter is going to be safe and well covered with this vehicle and More

by sherri.malia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quann-Ta "Q" Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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Aug 09, 2024 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 08, 2024

They are on time with the appointments and do not have long waiting times for scheduled appointments More

by ALISON Cooke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 08, 2024

Roland Felipe was a great representive. He took my problem seriously. He also help where he could and I appreciated that. I prefer him to help me whenever I come in to southern Nissan. Grea More

by PORTER.MARY47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 08, 2024

Roland was very inviting and personable. He set up my appointment and was open and honest about every aspect of the service. He was never hard to reach and he genuinely wanted to help me. I More

by SHAUNYSHAUN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 08, 2024

I had a nail in my truck and it took over an hour and a half to patch it. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roland Felipe
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Southern Nissan Chesapeake responded

Thomas. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 07, 2024

Very grateful for them doing my inspection in a timely manner and a nice surprise awaited upon completion. More

by ressecup77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 06, 2024

Great service, a bit of a wait but they take care of you. I’m glad I am a customer. More

by Savonte Chappell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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