Southern Nissan Chesapeake

I experienced excellent customer service when I visited this dealership. Rick Joyner, the salesman who worked with me made my 12 years old son and I feel very comfortable and explained everything thorough this dealership. Rick Joyner, the salesman who worked with me made my 12 years old son and I feel very comfortable and explained everything thoroughly to me about the car. I gave him a price and length of time that I wanted payments to be and he met my requirements. He also worked out for me to have more options on the car while staying within my payment range and was able to get excellent finacing (1.9%) for me. I found this to be the best experience I have ever had when purchasing a car. Rick Joyner as well as the other staff at Hall Nissan were very friendly and helped make this a good experience for me as well as my 12 years old son who did not ask once, what time are we going to leave from here. Thank you for making this an enjoyable experience. I would defenitely recommend you to family, friends, and co-workers. More

Service is always friendly, courteous and reasonably fast. Records seem to be well kept. I have always had a good experience on my visits! I am always greeted by frindly employees, whether they are sale fast. Records seem to be well kept. I have always had a good experience on my visits! I am always greeted by frindly employees, whether they are sales people or service people. There are some good "perks" also, such as free inspections for all the automobiles you own, whether they are Nissan's or not. All in all, a good place to do business! More

Hi,on the recommendation of a former employee(John Terrell) I ventured onto their website on 2-9-10. Just after that visit, Michelle from their company called me, it was about 2100, she was very sweet Terrell) I ventured onto their website on 2-9-10. Just after that visit, Michelle from their company called me, it was about 2100, she was very sweet, perky, and friendly. She asked if I had any questions, what type of gift card I wanted, which car was I thinking about, which dealership was I considering, when did i think I might visit. I said tomorrow, she asked about what time and did I need directions, I said about 0900 and yes I needed directions. She was so sweet and seemed genuinely nice. Even though it was snowing Wednesday, I ventured forth because I had told Michelle I would be there. When I arrived, everyone was very nice and asked if they could assist me. Michelle had given me the names of the internet team I would be working with... Rick or Kyle. Rick Joyner came in and started helping me right away (with his coat still on). He "held my hand" and walked me through a test drive, options, finance stuff, car info and comparisons, answered all of my questions and introduced me to everyone that came in his office regarding my purchase. I am going through a divorce, just moved, have been working at Sentara for just a year, have a home in foreclosure, have past bankruptcies, and not so perfect credit. I really had no true hope of being able to buy a new car. In less 3 hours, I was approved !!! It seemed like everyone, especially Rick, was doing there very best to help me. There was no recrimination about my credit history, just helpful suggestions. I feel that Rick and the entire Hall Chesapeake Nissan team went to bat for me, bent over backwards for me, and made sure that I was taken care of in the very best possible manner. It was so smooth, I still feel like it's a bit unreal. Tom McNally showed me a video, explained even more and wonderful options and things to me, and answered a lot of questions. Rick went over the car with me after filling it with gas, making sure it was extra clean and even knocked off some nasty icicles for me. I drove my new bright blue Nissan Versa off the lot by about 1400. The whole process was so smooth, friendly, informative, and easy. Without Michelle's call Tuesday, I wouldn't have braved the snow and visited their dealership. Without Rick, I wouldn't have felt comfortable airing my credit sins and trying to buy a brand new, dependable car. Rick was AWESOME! He answered all of my questions, let me borrow his computer, called my insurance agent and extended every possible courtesy to me. I've heard nasty things about buying cars, but I experienced nothing but wonderful, smiling, compassionate humans with hearts and a willingness to see past my credit score. I can't fully express my gratitude, and joy about the whole experience, and of course, my new Versa! I will wholeheartedly recommend Rick and Hall Chesapeake Nissan to everyone who will listen about my surprisingly superlative experience with them. Sincerely, Tami Lynn, RN, CHt, LMT More

My over all experience with Hall was very pleasant. Rick took his time and was able to get me financed with Hall. Where the banks would not finance me at all with good credit.But when i came to hall the wer took his time and was able to get me financed with Hall. Where the banks would not finance me at all with good credit.But when i came to hall the were very helpful in getting me in a new affordable 2010.The only thing I wish they had showed me was the break down of what I was paying for the vehicle , because what I was charged was a little more then what i had agreed too. If you make the purchase for here go over every line and attend the meeting afterwards .Good luck with your purchase More

James Copeland and the other staff members were very personable and knowlegeable of their product. They took their time and did not rush my wife or me to make our decision to purchase our current vehicl personable and knowlegeable of their product. They took their time and did not rush my wife or me to make our decision to purchase our current vehicle.I would highly recommend them to my family and friends. More

I receive outstanding service from the time I walked in the door at the dealership. This has been the best car buying experience I have ever received. The next time I'm in the market for a car new or us the door at the dealership. This has been the best car buying experience I have ever received. The next time I'm in the market for a car new or used I will come back to HALL Nissan of Chesapeake. More

My whole experience buying my awesome car was VERY enjoyable. Everything went so so smoothly and all the people I talked to at this establishment were very respectful. If I could rate higher than 5 I enjoyable. Everything went so so smoothly and all the people I talked to at this establishment were very respectful. If I could rate higher than 5 I definitely would. And that Amanda Lawrence made things EXTRA smooth! More

Amanda was a pleasure to work with. She was very informative and helpful in assisting me find a vehicle that meets all of my needs. I am very happy with my decision in purchasing a vehicle from Hall informative and helpful in assisting me find a vehicle that meets all of my needs. I am very happy with my decision in purchasing a vehicle from Hall Nissan. I am enjoying my used vehicle and would recommend friends and family members to purchase vehicles there. More

My husband and myself went in to purchase a new car, we are not an easy customer. I was picking out the car and changed my mind several times Kyle was extremely patient and willing to get another car. Not are not an easy customer. I was picking out the car and changed my mind several times Kyle was extremely patient and willing to get another car. Not once did he make us feel like we were difficult even though i couldn't make up my mind. My husband on the other hand is all about saving a dollar and Kyle was very patient with him also. Kyle and Sharon and Tom took all the time we needed to make sure we understood everything and had no more questions. We hate going to car dealerships because sometimes they are bad experiences but they made this one a pleasant experience, thank you for the extra care you took with us. Elsie Deleon Proud owner of a Nissan More

I rate everyone I came uin contact with as I rate everyone I came uin contact with as I rate everyone I came in contact with A+ especially the ones named above.I would I rate everyone I came uin contact with as I rate everyone I came in contact with A+ especially the ones named above.I would readily recommend this dealer to my family and friends. It was a pleasant experience if not a little lenghty to process. C E Hagwood a= More