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Southern Nissan Chesapeake
Chesapeake, VA
1,482 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Nissan Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,482 reviews
April 07, 2024
She is the best customer service rep . Always helpful. Helps any way she can .Just a blessing Always helpful. Helps any way she can .Just a blessing More
by GILBERTEVERETT447
Verified Customer
April 06, 2024
Everything requested was done. Timely updates were provided as well. I am satisfied with the service. Timely updates were provided as well. I am satisfied with the service. More
by bowie4life
Employees Worked With
April 06, 2024
Great, there haven't been any issues since I got my nissan kicks. Thanks guys nissan kicks. Thanks guys More
by ronald.hush
April 05, 2024
Quick service great deal with coupon. Will be back when we get the next coupon Will be back when we get the next coupon More
by dhartjunk
Employees Worked With
April 05, 2024
I had an appointment and they finished in a good amount of time. I'd give them an A+ just for that. of time. I'd give them an A+ just for that. More
by lynettebrown757
April 05, 2024
Excellent service. The wait for oil change was a little longer than anticipated. However understood the shortage. The wait for oil change was a little longer than anticipated. However understood the shortage. More
by MMBPHI
April 04, 2024
Fast, knowledgeable, friendly and polite. I also have a great experience when I visit this location. I also have a great experience when I visit this location. More
by MJAY6607
April 04, 2024
Great service! !! Staff was friendly. Service was quick. I like the ability to see into the work area. The only thing I can say was a negative was the waiting area s !! Staff was friendly. Service was quick. I like the ability to see into the work area. The only thing I can say was a negative was the waiting area seating wasn't clean nor the coffee area. Overall it was a 10 in my book. More
by uniquestorm
April 04, 2024
There’s obviously been a change in management or corporate oversight at this location since I purchased my Nissan in 2016. The service at this location was so below my standards that I started takin corporate oversight at this location since I purchased my Nissan in 2016. The service at this location was so below my standards that I started taking my car to Hall NIssan in Virginia Beach for the past 5 years. In any case, I decided to try this location again as I was in dire need for someone at Nissan to perform some type of diagnostic or inspection on my car because rain water would leak into the car. M’Tazi provided exceptional customer service from the start of my visit, kept me informed through out to let me know what was being done and how soon I would have my car fixed. M’Tazi answered all of my questions and then some. I have some other things that I need to get fixed and all of my questions were answered as well. I’m not sure which technician performed the work, but I appreciated the fact that he allowed my car to air out before I picked it up. Also, I need to add that previously, this dealership never offered shuttle service, even when I asked. M’Tazi offered shuttle service home, and confirmed whether I needed shuttle service back to the dealership. I only add one suggestion - quick wash and vacuum of the vehicles upon return to the customer. Hall Nissan Virginia Beach did provide that service. More
by PatDLucas22
April 04, 2024
Great service! Very friendly and kept me up to date on repair! Very confident with Rolands service.. Very friendly and kept me up to date on repair! Very confident with Rolands service.. More
by BHLBUFFY
Employees Worked With
